Eric Valverde
San Jose,CA
Summary
Experienced communicator with 20+ years of experience dedicated to the customer service industry. Strong public speaking, teaching, and facilitating skills for diverse student, professional, and general audiences. Proven ability to manage multiple projects while meeting challenging deadlines. Sensitivity to various cultural differences.
Overview
25
25
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Cupertino, CA
04.2023 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
Freelance Photographer
Eric Valverde Fotography
06.1999 - Current
- Photographed high-quality images for various print and digital projects.
- Digitally edited photos to enhance appearance.
- Planned and prepared for on-location and studio shoots.
- Edited, toned, captioned and uploaded photographs for publication.
Security Officer
Security Industry Specialists
05.2020 - 04.2023
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Election Worker
Santa Clara County, Registrar Of Voters
04.2018 - 11.2020
- Compiled company information and related material and distributed it to candidates.
- Provided excellent customer service to individuals requesting information in accordance with company guidelines.
- Processed and scanned files into electronic databases.
- Prepared files for archiving and exchanges, tracking file movement and history.
Sales Associate
Adecco/Cirque du Soleil
01.2020 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Satellite Technician
AT&T
04.2016 - 11.2017
- Used [Technique] and [Technique] to successfully troubleshoot and resolve satellite issues.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Fed cables through access holes, attics and floor spaces.
- Set up and programmed devices and educated customers on use.
Education
Certificate - Labor Studies
William W. Winpisinger Center
MD06.2014
Associate of Arts - Photography
West Valley College
Saratoga, CA06.1988
High School Diploma -
Piedmont Hills HS
San Jose06.1986
Skills
- Law Enforcement Collaboration
- CPR Certified
- Ground Patrol
- Security Team Coordination
- Crisis Management Plans
- Detailed Activity Logs
- Basic First Aid
Additional Information
Union Officer at the International Association of Machinists, trained as Organizer, Communicator and Educator.
Experience in the airline industry.
Former Traffic Officer for the City of San Jose.
Timeline
Security Officer
Allied Universal Security Services
04.2023 - Current
Security Officer
Security Industry Specialists
05.2020 - 04.2023
Sales Associate
Adecco/Cirque du Soleil
01.2020 - 03.2020
Election Worker
Santa Clara County, Registrar Of Voters
04.2018 - 11.2020
Satellite Technician
AT&T
04.2016 - 11.2017
Freelance Photographer
Eric Valverde Fotography
06.1999 - Current
Certificate - Labor Studies
William W. Winpisinger Center
Associate of Arts - Photography
West Valley College
High School Diploma -
Piedmont Hills HS
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