Eric Waldstein

* Drove year-over-year business growth by streamlining operations, re-imagining merchandise standards and exceeding customers expectations.

* Managed payroll and helped implement changes in how hours are earned, implemented and used effectively and efficiently.

* Hired, trained, and helped promote a highly dedicated, energetic and professional team of leaders.

* Was district leader and helped spearhead the move to self-scan inventories. Traveled to all stores in and out of my district to help train, manage and direct store teams to ensure a successful and accurate count.

* Helped the District Manager and the district prepare for visits from American Humane, an outside agency that audits Petco's for its animal care. Ensured stores were following all policies and procedures in regards to animal care and acted as a liaison during the visits to ensure they went smoothly.

* Managed a Side by Side Carters, OshKosh store with a team of 21 associates and 4 Assistant Managers.

* Provide and Teach exceptional Customer Service to both internal and external customers to help improve every metric on the Customer Scorecard.

* Awarded Most Influential Leader in the District for DOR's (Division of Responsibilities) by constantly engaging, motivating, teaching and developing peer leaders throughout the district.

* Control payroll through analyzing, reacting and teaching other leaders to daily, weekly sales trends.

* Control shrink through analyzing transactions and all relevant reports daily as well as implementing and following up daily on all company policies and procedures.

* Managed a Carter's children's store with a team of 14 associates and 3 Assistant Managers.

* Hire, coach and train a highly successful and promotable sales team.

* Communicate with both district and regional partners to drive performance and ensure customer satisfaction.

* Promoted to higher volume, larger scale store including OshKosh brand.

* Managed a team of Store Managers across 17 locations with Full and Part time staff. Sales territory consisted of over $40 million in sales volume in a mostly urban demographic.

* Constant focus on sourcing and hiring talent for Store Managers and Assistant Managers across the territory while managing the performance of existing staff with a focus on determining "root causes."

* Achieve district shrink goals by constantly analyzing transactions and utilizing KPR's (Key Performance Reports), cashier comparison reports and conduct safety audits, shrink audits and conduct night visits to ensure processes are in place and executed by the SOP.

* Communicate messages daily and weekly with store teams to drive performance and ensure customer satisfaction through customer survey scores.

* Collaborate with regional partners (LP, HR, regional training managers and Regional Director) regularly on relevant issues to ensure a safe and effective work environment.