Eric Wallace
Mesquite,Tx
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Detail-oriented Tax Preparer with 10 plus years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Overview
29
29
years of professional experience
Work History
Professional Tax Preparer
Jackson Hewitt Tax Svc
11.2017 - Current
- Enhanced client satisfaction by providing personalized tax preparation services and addressing their specific financial needs.
- Streamlined tax filing process for clients by utilizing advanced tax software and ensuring accurate data entry.
- Reduced client audit risk by thorough verification of income, deductions, and credits on tax returns.
- Maximized client refunds with diligent identification of applicable deductions and credits.
Manager, Station Operations
FedEx Express
06.1995 - Current
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Masters Business Administration - Accounting And Business Management
Colorado Technical University Online
Colorado Springs, CO01.2014
Bachelor of Science - Accounting
Colorado Technical University Online
Colorado Springs, CO01.2012
Associate of Science - Accounting
Colorado Technical University Online
Colorado Springs, CO01.2010
Skills
- Successful leader, equally effective as member of team
- Professional demeanor and attentive to detail- Strong financial, quantitative, analytical and problem-solving skills
- Policy Implementation
- Planning/coordinating
- Financial reporting
- Auditing methodology
- Staff Development
- Strategic Planning
- Business Administration
- Workforce Management
Accomplishments
- Saved clients average of $1000 by uncovering additional deductions.
- Improved team efficiency by implementing key process adjustments.
- Supervised team 70 Direct reporting staff members.
Representative Coursework
Accounting, Finance, Economic, Cost Accounting, Internal Auditing
Additional Information
I am licensed Life and Health, as well as a Property & Casualty Agent in the state of Texas.
Timeline
Professional Tax Preparer
Jackson Hewitt Tax Svc
11.2017 - Current
Manager, Station Operations
FedEx Express
06.1995 - Current
Masters Business Administration - Accounting And Business Management
Colorado Technical University Online
Bachelor of Science - Accounting
Colorado Technical University Online
Associate of Science - Accounting
Colorado Technical University Online
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