Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Professional Tax Preparer
Jackson Hewitt Tax Svc
Willmar, Minnesota
11.2019 - 12.2022
Maintained knowledge of changes in the industry through continuing education courses.
Provided exceptional customer service, addressing client concerns and questions promptly.
Reviewed existing client files for accuracy and updated as needed.
Prepared federal, state, and local tax returns with attention to detail and accuracy.
Implemented electronic filing procedures to streamline tax return processing and reduce errors.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Submitted completed tax forms electronically using professional software programs.
Responded promptly to inquiries from clients regarding their tax preparation status.
Maintained strict confidentiality of client information in accordance with privacy laws and regulations.