Results-driven sales leader with proven expertise in team building, employee motivation, and customer relationship management. Committed to driving sales growth and enhancing client satisfaction through effective coaching and negotiation skills.
Overview
18
18
years of professional experience
Work History
General Sales Manager
American Road Group
Cleveland, OH
12.2018 - 01.2026
Led sales team to consistently meet unit and profit goals
Responded to online sales leads
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Managed New and Used inventory levels
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales/F&I Manager
Thiel's Wheels
Upper Sandusky, OH
04.2008 - 11.2018
Demonstrated extensive product knowledge to effectively address customer inquiries.
Developed strong customer relationships through personalized sales consultations.
Led negotiations with customers to close deals while maximizing profitability.
Developed strong relationships with repeat clients through excellent communication and attentive service.