Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Eric Wan

Summary

A dedicated college student off to study for a degree in Business Communications. Previously graduated from High School with one of the highest GPA's in the Classroom of 2022's top 50 graduating seniors. Also a previous unofficial Real Estate intern who focuses on analyzing customer trends and establishing contact with other workers. Skilled in both analyzing data as well as openly communicating with people. Builds off problem solving using both skills to find customer needs.

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper, and multitasker.

As an intern at Long Realty, was assigned to identify the seasonal changes in overall likely real estate insurance, and concluded that summer and fall seasons likely resulted in higher interest by customers to buy a house, showcased through a series of Excel Data management, as well as presentations identifying the changes based on past sales.

In both cases of being Sales Associate and Health Insurance Agent, leant both the collaborative and communicative inner-workings of the business world, and learnt to effectively negotiate back and fourth with customers, as well as identify both goals and needs of both the customer and the company. Developed a habit of preferring to be in-person to learn the business world as opposed to online.


Overview

3
3
years of professional experience

Work History

Health Insurance Advisor

Bankers Life Insurance Company Of America
06.2024 - 10.2024
  • Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
  • Achieved consistent high levels of customer satisfaction through empathetic listening and problem-solving skills when addressing concerns or disputes.
  • Provided ongoing support to clients throughout their policy tenure, addressing any concerns or changes in coverage requirements promptly and professionally.
  • Increased overall efficiency by streamlining administrative processes related to filing claims paperwork and managing databases containing vital client information.

Sales Associate

Sam Levitz Furniture Company Incorporated
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Intern

Long Realty Company
09.2021 - 03.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Education

High School Diploma -

Catalina Foothills High School
05.2022

Associate of Applied Business - Business Management

University of Arizona
Tucson, AZ
05-2025

Skills

  • Collaborative and Team-Oriented
  • Strong Academic Record
  • Microsoft Office Proficiency
  • Data Visualization
  • Reinforcing Learning Concepts
  • Strategic Planning
  • Speech Writing
  • Communications Strategies
  • Business Management and Development
  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Relationship building
  • Student engagement

Accomplishments

  • Helped teach English at the age of 12 in China as an English Teacher's assistant
  • Assisted a Real Estate agent as an intern for customer analysis and behavioral spending
  • Currently helps run an Airbnb business with family
  • Worked with multiple school projects with other people (built knowledge of practical teamwork)
  • Assisted a middle school front desk lady with translating for a Chinese parent
  • Assisted other students into high academic performances, ranging from highlighting areas of important study to test/quiz dates

Languages

Chinese (Mandarin)
Limited Working

Interests

  • Video Game Design
  • Video Gaming
  • Cooking
  • Documenting and sharing travel experiences
  • Outdoor Recreation
  • Gym Workouts
  • Gardening

Timeline

Health Insurance Advisor

Bankers Life Insurance Company Of America
06.2024 - 10.2024

Sales Associate

Sam Levitz Furniture Company Incorporated
05.2023 - 08.2023

Intern

Long Realty Company
09.2021 - 03.2022

High School Diploma -

Catalina Foothills High School

Associate of Applied Business - Business Management

University of Arizona
Eric Wan