Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Supervisor
Firehouse painters
Cheyenne
07 2016 - 04 2023
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Store Manager
Firehouse subs
North Academy Colorado Springs
01 2024 - 05 2024
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
