Eric White
Jordan,MN
Summary
Highly motivated and adaptable professional with strong interpersonal skills and a solid work ethic, adept at mastering new tasks independently. Experienced in diverse environments, proficient in manual labor, equipment operation, and maintaining orderly workspaces. Safety-oriented and dependable, eager to contribute effectively to team success and drive positive outcomes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator
KI Tech
Jordan, MN
06.2018 - Current
- Delivered efficient IT technical services by effectively installing and supporting.
- Supervised the daily functioning of the business, handling staffing, sales, inventory management, and financial tasks.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Completed routine maintenance and repair.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
Journeyman Limited Energy Lead
IBEW 110
Twin City, MN
06.2009 - Current
- Gained experience in IT installation and service through employment with multiple organizations before venturing out as an entrepreneur
- Gained experience working under the same employer across multiple IT firms.
- Managed full life cycle for point of sale upgrade projects.
- Managed the installation of large-scale equipment and systems in accordance with customer requirements.
- Provided technical support for troubleshooting issues related to installed systems.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Provided technical direction or support to installation teams during installation, start-up, testing, system commissioning or performance monitoring.
Safety Coordinator
Cedar Fair Entertainment
Shakopee, MN
10.2009 - Current
- Managed traffic flow patterns both outside and inside the facility during high attendance periods.
- Investigated complaints from guests related to safety issues or violations of policy.
- Patrolled the area around the venue to detect any suspicious activity or persons before, during, and after events.
- Exceeded performance expectations as a scare actor in a seasonal Halloween event
- Returned and won awards for multiple years.
With a track record of successful returns, received recognition as an award-winning employee.
Consistently achieved high performance and recognition for multiple years. - Provided training on safe work practices, emergency procedures, hazardous materials handling and other topics related to occupational health and safety.
- Intervened in potentially dangerous situations by diffusing conflicts between guests and staff members.
- Supervised entrance points throughout the event venue to ensure no prohibited items were allowed inside.
Event Host
Down Town Even Group
Minnea, MN
04.2015 - Current
- Monitored crowd flow throughout the venue space.
- Conducted pre-event walkthroughs to identify potential issues or risks associated with hosting an event.
- Supervised security personnel during high profile events.
- Handled customer inquiries and complaints in a professional manner.
- Greeted guests and provided information about the event.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Refused admittance to unwelcome persons or persons without tickets or passes.
- Settled disputes or helped solve other customer concerns.
- Verified photo IDs and tickets to allow guests passage.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Security
Brits Pub
Minn, MN
01.2020 - Current
- Confirmed visitor identification prior to granting entry into the building.
- Checked for safety hazards and took corrective action when necessary.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Assisted with crowd control during large events held at the facility.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Verified photo IDs and tickets to allow guests passage.
Snow Plow Operator
1099
Savage, MN
10.2001 - Current
- Utilized truck and skid-steer equipment to clear snow from various locations over a span of multiple years. Demonstrated proficiency in operating plow vehicles.
- Exhibited strong performance during time in school
- Operated snow plow to clear roads and sidewalks of accumulated snow, ice, and debris.
- Applied ice melting agents to roads or walkways as necessary.
- Utilized GPS systems for mapping out routes efficiently.
- Adhered to company policies and procedures at all times.
- Adhered to all safety protocols while operating heavy machinery.
Restaurant Manager
Border Foods Inc.
Savage, MN
06.2001 - 06.2009
- Managed a team before transitioning to IT roles within the same company.
- Executed a wide range of responsibilities and tasks over a period of 20+ years within the same organization.
- Maintained detailed records of sales transactions and daily shift reports.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Resolved conflicts among employees in an effective manner.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Adhered to all health department regulations regarding food storage and preparation.
- Established policies for cash handling procedures to maximize security measures.
Education
High School Diploma -
Southwest High
Minneapolis, MN06-2001
Skills
- Operations Oversight
- Operations Management
- Personnel Management
- Staff Training and Development
- DOT Compliance
- Hiring
- Delivery Scheduling
- Equipment Operation
- Route Management
- Materials Transport
- Safe Driving
- Dependable and reliable
- Mechanical Knowledge
- Trip planning
- Inclement weather driving
- Shipping and packaging
- Problem-solving capabilities
- Customer Service Management
- Hardware Installation
- Application installations
- Troubleshooting and diagnostics
- Technical Support
- VoIP Installation
- Help Desk Support
- LAN/WAN
- Customer Service
- Problem-Solving
- Equipment Repair
- Self Motivation
- Multitasking
- Attention to Detail
- Excellent Communication
- Audio and Video Systems
- Low Voltage Wiring
- Adaptability to Change
- Cable arrangements
- Reliability
- Alarm systems
- Work ethic
- Radio communication
Certification
- Class D Driver's License with DOT card
- HME certified
- Toshiba/PAR/IBM POS installer certified
- 3M certified
- Stratacache DMB certified
- Unlicensed Registered
- Forklift Certified in past currently expired
Languages
Spanish
Limited
Accomplishments
- 2003 Rookie Of the Year
- 2005-2006 Outstanding sales award at 2 locations
- 2008 RGM of the Year
- 2011 10 Year award
- 2014 5 Year award
- 2016 Best Maze Blackout
- 2017 Associate of the Year
- 2017 Blackout of the year
- 2019 10 Year award
- 2021 20 Year award
References
References available upon request.
Timeline
Security
Brits Pub
01.2020 - Current
Owner/Operator
KI Tech
06.2018 - Current
Event Host
Down Town Even Group
04.2015 - Current
Safety Coordinator
Cedar Fair Entertainment
10.2009 - Current
Journeyman Limited Energy Lead
IBEW 110
06.2009 - Current
Snow Plow Operator
1099
10.2001 - Current
Restaurant Manager
Border Foods Inc.
06.2001 - 06.2009
High School Diploma -
Southwest High