Eric Williams
Chicago,IL
Summary
Led community service projects for over 10 years, enhancing quality of life for residents in need. Cultivated expertise in social services and community engagement through academic pursuits and leadership training. Oversaw various city government and local projects, leveraging knowledge in logistics, transportation, manufacturing, and construction.
Overview
20
20
years of professional experience
Work History
Warehouse Forklift Operator
LGSTX
Aurora,IL
12.2025 - Current
- Operated forklifts to safely transport materials throughout warehouse environment.
- Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
- Collaborated with team to streamline loading and unloading processes, enhancing workflow efficiency.
- Managed inventory levels by accurately tracking stock movements and performing cycle counts.
- Implemented best practices for pallet stacking, reducing damage during storage and transport.
- Trained new employees on safe forklift operation and warehouse procedures to improve team competency.
- Assisted in maintaining cleanliness and organization of work areas, promoting a safe working environment.
- Coordinated with logistics teams for timely dispatch of products, ensuring customer satisfaction standards were met.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
Owner/Operator
Priority Messenger Service, Inc.
Elk Grove Village, IL
01.2022 - 08.2025
- Provided leadership, customer services, administrative assistance, and support to clients and the executive leadership team. Served as the primary contact responsible for communicating with dispatchers and main facility ensuring the shipping schedule was updated and packages delivered promptly. During my time with the company, I was the person setting a positive tone for the workday for the staff and our clients.
- Responded to emails and other digital queries, and acted as a liaison between other staff members to ensure that quality services were administered throughout the company.
- Utilized data entry skills, inputting and updating information in databases and spreadsheets for several departments, ensuring the distribution of packages shipped on time.
- Met with staff members before the start of the shift to detail tasks and assignments for the day of work.
- Provided training to staff members, ensuring staff was equipped and trained to process daily tasks and quality care.
- Displayed a high level of professionalism when engaging with customers, staff, community, and potential partners for the company.
- Maintained proper insurance, and a clean driver’s record, and remained in compliance with the rules of the road.
- Provided record keeping of tasks performed and invoices to supervisor and daily log sheets tracking mileage, invoices, and orders.
- Adapted quickly to climate change during the winter months in Illinois, while delivering shipments on time to customers.
Delivery Driver
The Delivery Authority
Naperville, IL
09.2021 - 10.2022
- Worked in a fast-paced environment delivering quality services. Responsible for various duties from ordering supplies, creating schedules, and meeting with new customers.
- Assisted loading dock with organizing, arranging, and distributing over 50 orders received for shipping and delivering across the state of Illinois.
- Utilized technical expertise in operating relevant motor vehicles, as well as using organizational skills to complete required tasks on time.
- Maintaining documentation, including invoices and payments from customers, travel logs, and gas mileage logs for the company.
- Worked with outside training organizations to ensure training programs remained effective by staying up to date with regulatory changes and compliance requirements for traveling and delivering orders throughout the State of Illinois.
- Maintained high standards of service during orientation, and maintained a constant flow of positive energy when engaging with customers.
- Communicate clearly and positively with coworkers and management about daily tasks and expectations before the start of each shift and while transporting orders to various companies
- Informed management of all obstructions to making safe, efficient deliveries on time.
- Ability to plan delivery routes, maintain basic log records, ability to carry out a series of instructions without constant supervision.
Site Supervisor
Simple OK & 3rd
Chicago, IL
08.2005 - 09.2021
- Worked in a caring environment providing demolition, construction, and renovation skills to dilapidated housing in urban communities high in gun violence and justice-involved activities. Received contracts to renovate establishments in the City of Chicago.
- Prepared construction site for development by clearing debris, setting up materials, and ensuring the site was ready for the construction renovation project.
- Loading and unloading materials to and from the construction site in a safe timely manner, and arranging for dumpsters to remove debris and garbage from the construction site.
- Using hazardous materials, and equipment, and obtaining city permits to demolish structures forms for renovation projects to start.
- Responsible for using tools and equipment like shovels, brooms, jackhammers, pavement breakers, and surveying equipment for demolition and construction projects.
- Maintained a safe work environment, ensuring all work was done in compliance with the safety regulations of the City of Chicago and the State of Illinois.
Education
High School Diploma - undefined
Manley High School
Chicago, IL01.1999
Skills
- Oversaw the integration of Microsoft Office tools to enhance team productivity and collaboration Championed the development of streamlined processes for document management and reporting Fostered an environment of efficiency through effective use of software applications
- Led project teams through all phases of development to achieve strategic goals Oversaw resource allocation and risk management to optimize project outcomes Fostered collaboration among departments to enhance project efficiency and effectiveness
- Utilized strong communication skills to enhance team interactions and project outcomes
- Secured OSHA certification to enhance workplace safety protocols
- Collected, processed, and presented data to support operational efficiency
- Achieved forklift certification to enhance workplace safety and operational efficiency
- Oversaw team management to foster a high-performance work environment
- Engaged in networking activities to foster relationships and support career development
Hobbies
I have a passion for reading autobiography books. My favorite two books are How to Win Friends & Influence People and Setting Boundaries and Find Peace. When I am not working in the community and taking leadership development classes, I enjoy spending time with my family and traveling.
Accomplishments
Started my own company in 2021. Me and a few friends started our nonprofit organization, which is called Rao25. We’ve been able to give back to the community through multiple events.
Timeline
Warehouse Forklift Operator
LGSTX
12.2025 - Current
Owner/Operator
Priority Messenger Service, Inc.
01.2022 - 08.2025
Delivery Driver
The Delivery Authority
09.2021 - 10.2022
Site Supervisor
Simple OK & 3rd
08.2005 - 09.2021
High School Diploma - undefined
Manley High School