Eric Wolfinger
Outside Sales Specialist
South Daytona,FL
Summary
Exceptional communicator and problem solver seeking a position in a fast-paced, high-volume establishment. Works well as an individual creator, or as part of a cohesive team to achieve sales objectives and stellar customer service. Unparalleled anticipation and preparation for customer needs.
Overview
15
15
years of professional experience
Work History
In Home Consultant
Lowe's
Deltona, FL
10.2021 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse exterior offerings from Lowe's.
- Adept at navigating complicated permitting procedures, ensuring compliance with local codes and regulations for seamless project execution. Anticipation and preparedness for all installations.
- Collaborated with internal teams (SASM) and external installers to fulfill orders and meet customer needs.
- Developed and implemented successful sales strategies to increase revenue in assigned territories. Exceeded 2022 plan of $1.2M by .926% first full year in market
- Effectively managed time and priorities, balancing employee training (5) and personal sales objectives seamlessly.
- Employed strategic and customer-centric approach, building lasting relationships and securing regular repeat and extensive referral business.
Project Specialist- Exteriors
Lowe's Home Improvement
Greensburg Pa & Deltona Beach Fl
10.2019 - 11.2021
Work in conjunction with Lowe's Corporate
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Kept detailed records of sales and customer information in IMS, updating database regularly to maintain top-notch service and seamless coordination between Greensburg location and corporate.
- Successful execution use of Geneses and M2O programs to generate invoices to finalize project sales.
- Liaised with customers, management and Project Specialist to better understand customer needs and recommend appropriate solutions.
Bar Tender/Shift Manager
Geo Mor Incorporated
Greensburg, PA
11.2008 - 11.2021
Provided support to restaurant owners in coordinating special events on and off premise, including
caterings, meetings, large scale charity events, and more
• Responsible for cash intake for a million dollar
business
• Assist with the transition of a new profit point of sale system; train employees in system use
• Develop and grow customer and employee relations
• Diffuse potential problematic situations while maintaining professional atmosphere and customer
satisfaction and safety
• Maintained inventory and availability of products
•Kept employees operating productively and working on task to meet business and customer needs.
Education
Bachelor of Science - Business
University of Pittsburgh
Pittsburgh, PA Aug 2003 - 05.2007
Skills
-15 Years of multifaceted direct sales experience
Additional Information
- Promotes exceptional customer service
- Strong problem-solving skills, capable of addressing customer concerns and finding creative solutions to meet their specific project requirements
- Adaptable and resilient, capable of thriving in diverse market conditions and delivering results under various challenges and market fluctuations
- Sustain a professional environment while building worthwhile business relationships; networking professional
- Focus to meet and exceed established company goals in sales and service. Strong communication, interpersonal, and presentation skills
- Solid leadership; able to prioritize, delegate tasks, and make sound decisions quickly while maintaining a focus on the bottom line
- Project management proficient; overseeing all tasks while maintaining focus on necessary end results. Excellent time management
- Skilled in utilizing sales and CRM tools effectively to track leads, manage appointments, and maintain organized customer records
Timeline
In Home Consultant
Lowe's
10.2021 - Current
Project Specialist- Exteriors
Lowe's Home Improvement
10.2019 - 11.2021
Bar Tender/Shift Manager
Geo Mor Incorporated
11.2008 - 11.2021
Bachelor of Science - Business
University of Pittsburgh
Aug 2003 - 05.2007