Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MICHELE SMITH

Camp Springs Maryland ,DC

Summary

A Highly resourceful innovation and enthusiastic special police office with 10 + years. Experienced in promoting securing a safe environment for staff and customer. Effectively respond to crime, fire, and medical emergencies. Extensive knowledge to safety equipment, and policies and procedures. Excellent writing and communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Unarmed Special Police Officer

Capital City Protective Solutions
01.2022 - Current
  • Provided exceptional customer service while upholding a professional demeanor, assisting guests with inquiries and concerns as needed.
  • Enhanced public safety by conducting thorough security patrols and identifying potential hazards.
  • Maintained a visible presence throughout assigned areas as a deterrent to potential wrongdoers while projecting an approachable image for those seeking assistance or information.
  • Improved overall security effectiveness with comprehensive knowledge of emergency response procedures and crisis management techniques.
  • Conducted routine checks of lighting, locks, and other security features to identify and address potential vulnerabilities before they became issues.
  • Conducted regular inspections of security equipment to ensure optimal functionality and readiness for use in emergencies.
  • Demonstrated strong communication skills by providing clear instructions during emergency situations, ensuring the safety of all individuals involved.
  • Ensured adherence to facility policies by monitoring visitor behavior, enforcing rules, and addressing violations accordingly.
  • Maintained accurate records of daily activities, incidents, and patrol findings through detailed incident reports and log entries.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.

Unarmed Special Police Officer

Prince Security Services
10.2010 - 01.2022
  • Monitor access control system CCTV.
  • Immediately report fires, incidents and safety hazard.
  • Conduct exterior and interior foot patrol serve as general security presence to rule infractions.
  • Enforce all rules and regulations.
  • Control access to the facility verify identification entrance authorization.
  • Document all unusual activity inform senior management.
  • Response to emergency crisis contact proper authority.
  • Greet tenants, visitors and staff.
  • Train new security professionals member on proper, protocol and procedures.
  • Manage security operations schedule security personnel.

Education

High School Diploma - undefined

Theodore Roosevelt High School
Washington, DC
06.1983

Skills

  • Customer service
  • Reliable and trustworthy
  • Team management
  • Legible report writer
  • Verbal and written communication
  • Arrest procedures
  • Conflict de-escalation
  • Report writing

Certification

Adult and Pediatric First Aid/CPR/ AED

March 2024 March 2027

Safety Training Certificate

March 2025 - March 2026

Tactical Handcuffing , Aerosol Weapon “OC”,

Monadnock expendable Baton

Timeline

Unarmed Special Police Officer

Capital City Protective Solutions
01.2022 - Current

Unarmed Special Police Officer

Prince Security Services
10.2010 - 01.2022

High School Diploma - undefined

Theodore Roosevelt High School

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