Eric W Walker Sr.
State of California Department of Corrections
Vallejo,CA
27
years of professional experience
Detail-oriented Senior Disability Examiner with two decades of experience enhancing productivity and company reputation. Delivered results through effective management of documentation, multitasking, and clear communication. Committed to continuous skill development and contributing to team success.
Work History
Clerk/Typist
1 Year 5 Months- Typed, formatted, and proofread correspondence, reports, and legal documents for accuracy and compliance.
- Entered and updated case information in departmental databases with consistent attention to detail.
- Prepared routine reports, mailings, and forms to support daily administrative operations.
- Processed confidential records, maintaining organized filing systems and secure document control.
- Coordinated incoming requests, routed documents, and prioritized workload to meet office deadlines.
- Reviewed source material for completeness, correcting errors before final processing and distribution.
- Streamlined office workflows by improving document tracking and reducing processing delays.
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
Rural Mail Carrier Associate
1 Year 3 Months- Delivered rural mail and parcels along assigned routes with consistent accuracy and timeliness.
- Prepared, cased, and sorted mail for efficient route sequencing and delivery.
- Verified accountable mail, signatures, and delivery records for secure service.
- Loaded postal vehicle with organized mail, parcels, and route supplies.
- Navigated rural routes safely while adjusting delivery plans for weather and road conditions.
- Resolved customer delivery concerns professionally and provided clear service updates.
- Inspected vehicle readiness and reported maintenance concerns to support safe operations.
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Sorted mail according to order of address appearance for easy access in the field.
- Maintained records on customers with mail forwarding and change of address requests.
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in the field.
- Provided exceptional customer service by addressing questions or concerns related to mail delivery in a timely manner.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
- Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
- Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
- Ensured accurate deliveries by thoroughly verifying mailing addresses and cross-referencing with postal records.
- Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
- Managed time effectively to consistently meet deadlines for both mail pickup from distribution centers and final deliveries.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Handled accurate cash payments for postage and incurred fees.
- Organized mail ahead of delivery runs for correct routing.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Distributed items on time and to correct locations for punctual, professional mail services.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Utilized mail processing machines in weighing, stamping and processing mail items.
Amazon Delivery Station Warehouse Associate
- Received and prepared inventory for delivery using technology like smartphones and handheld devices to sort, scan, and prepare orders, building, wrapping, sorting, and transporting pallets and packages efficiently.
- Received truck deliveries, lifted to 49 pounds, stood and walked, pushed, pulled, squatted, bent, and reached extensively during shifts. Used carts, dollies, hand trucks, and other gear to move items around. traversed up and down stairs and worked at a height of up to 40 feet on a mezzanine when required.
- Supervised various team members during three-day shifts
- Ph# 888-829-7180
- $18.00 an hour
- 8-12 hours per day
Unemployment Processing Specialist II
1 Year 7 Months- I perform basic to complex adjudication involving basic to complex analysis to determine appropriate claim status, conducts research and interviews to obtain facts that affect eligibility, and issues an allowance or denial of unemployment benefits. Maintained a full workload of unemployment insurance claims involving non-monetary issues such as quits, discharges, availability, suitability, fraud and routine overpayment.
- Apply complex unemployment insurance program laws, policies, rules, regulations and procedures to process claims. Processed receipts of complex unemployment insurance claims including Unemployment Compensation Federal Employment (UCFE), Unemployment Compensation Ex-Military (UCEX), Temporary Total Disability (TTD), and Interstate Agent Combined Wage Claims (CWC) claims. Conducted fact-finding with claimants, employers, employer representatives, and third parties when required, determines rebuttal requirements and need to obtain additional facts, and advises claimants of final rights and responsibilities.
- Corrected errors and notified supervisor to prevent future occurrences. Detected unemployment insurance issues and adjudicated claims for timely and accurate payments.
- ARIZONA DEPARTMENT OF ECONOMIC SECURITY
- Shared Work Program
- Mail Drop 589C
- PO Box 6666 Phoenix, AZ 85005-6666
- Supervisor: Lindsay Landis
- Ph# 602-774-5731
- Hours worked: 40 hours per week
- $32,000.00 per year
Sr Disability Processing Specialist
14 Years 9 Months- My duties as a Senior Disability Examiner were to gather and analyze evidence to determine whether an applicant for Social Security disability benefits meets eligibility criteria specifically related to that person’s disabilities. I compared what I found to what Social Security rules prescribed. I determined whether a claimant meets criteria and notifies the SSA and claimant of the decision in writing. I explained how the evidence supports the decision. The claimant may appeal this decision to the local SSA office.
- Reviewed and acted on Title II and XVI disability claims across initial claims, appeals, and continuing disability review (CDR) processes. Served as a resource on medical and non-medical issues for a wide range of disability claims at all appeal levels. Evaluated favorable decisions from Administrative Law Judges (ALJs), Appeals Council, and court cases, ensuring accurate and consistent application of laws and regulations in disability determinations made by State agencies.
- Approved, modifies, reverses or returns to the State agency reviewed cases and specifies to the State agency what additional development is needed and the most effective channels for obtaining such development. Requested development of medical and vocational evidence from district offices (DOs), State agencies, medical sources, employers, other Federal agencies and others. Makes mail or telephone direct contact with beneficiaries, claimants, treating physicians, lawyers and other third parties for the resolution of discrepancies and obtaining complete information.
- Examined and evaluates all medical evidence, vocational factors and other material pertinent to the disability decision to ascertain the correctness of determinations and determines whether the decision can be reopened and revised under rules of administrative finality (i.e., errors based on the evidence, good cause, new evidence, etc.). Revises or instructs State agency or DO to revise prior determination. Reviewed and utilized medical staff input and written assessments of medical evidence. Resolves discrepancies between medical staff opinions and evidence in file. Obtains consultative examinations where indicated or may request such exams as specified by the medical staff.
- Assessed significance of residual functional capacity (RFC), age, education and work experience in determining the ability of claimants to engage in substantial gainful activity (SGA). Developed and evaluated SGA work issues, makes appropriate contacts to resolve discrepancies and to determine if work was subsidized. Made cessation and continuance determinations. Reviewed determinations made by DOs on SGA issues and revises, as necessary. Authorized suspension, termination and resumption of benefits. Decided if medical or work factors are a basis for a CDR or for denying a disability claim. Decided on the potential for improvement of the claimant's condition, and established or changed medical re-exam, or periodic review diaries.
- Reviewed ALJ and Appeals Council cases in which the Office of Disability Adjudication and Review (ODAR) has issued a favorable decision to ensure consistency with SSA regulations. Identified cases which must be returned to ODAR for resolution before all benefits can be paid. As required, prepared protest memoranda summarizing inconsistencies, discrepancies or misapplication of Social Security laws and regulations in returned cases. Identified possible fraud issues and refers cases to the appropriate component.
- Prepared revised determinations impacting claimants' rights and benefits. Composed notification letters regarding determinations and crafted responses to inquiries from claimants, representatives, physicians, and public officials, ensuring clarity in explaining decisions. Contributed to responses for congressional inquiries related to medical and non-medical issues in disability claims.
- Determined if release of medical records requested by disabled individuals or their legal representatives is appropriate based on consideration of adverse impact and rules and regulations pertaining to disclosure of information. Furnished advice and direction to claims and benefit authorizers on disability related issues such as capability, administrative finality, re-openings and incomplete or incorrect DO or DDS determinations. Trained and mentored new examiners. As needed, prepares new or updates existing training packages. Conducts formal training on medical and non-medical subjects. As assigned, reviewed trainees' completed work.
- Identified and reviewed claims involving court cases. Prepared determinations when appropriate. Acted to ensure proper payment. Ensured that all legal requirements have been met and resolves any reopening issues. Prepared and released notification to claimants and their representatives. Answered questions from claimant’s attorneys and congressional staff regarding issues. Utilized various SSA information systems to access and update Social Security records.
- Oversaw team operations under Seis Arechy's leadership.
- Maintained contact information as 510-970-2467.
- Earned annual salary of $104,000.00.
- Worked a full-time schedule of 40 hours each week.
Sr. Disability Adjudicator III
4 Years 8 Months- Disability determination specialists gathered and analyzed evidence to determine whether an applicant for Social Security disability benefits meets eligibility criteria specifically related to that person’s disabilities. Specialists compare what they find to what Social Security rules prescribe. They decide whether a claimant meets criteria and notifies the SSA and claimant of the decision in writing. The specialist explains how the evidence supports the decision. The claimant may appeal this decision to the local SSA office.
- Reviewed and acted on Title II and XVI disability claims submitted within the initial claims, appeals and continuing disability review (CDR) processes. Serves as a Processing Center disability resource person on medical and non-medical issues on a wide range of disability claims at all levels of appeals. Acted on favorable disability Administrative Law Judge (ALJ), Appeals Council and court case decisions. Reviews disability determinations made by State agencies to establish, continue, deny or cease entitlement to benefits for periods of disability, ensuring accurate and consistent application of pertinent laws, regulations and other criteria.
- Approved, modifies, reverses or returns to the State agency reviewed cases and specifies to the State agency what additional development is needed and the most effective channels for obtaining such development. Requested development of medical and vocational evidence from district offices (DOs), State agencies, medical sources, employers, other Federal agencies and others. Makes mail or telephone direct contact with beneficiaries, claimants, treating physicians, lawyers and other third parties for the resolution of discrepancies and obtaining complete information.
- Examined and evaluated all medical evidence, vocational factors and other material pertinent to the disability decision to ascertain the correctness of determinations and determine whether the decision can be reopened and revised under rules of administrative finality (i.e., errors based on the evidence, good cause, new evidence, etc.). Revises or instructs State agency or DO to revise prior determination. Reviewed and utilizes medical staff input and written assessments of medical evidence. Resolves discrepancies between medical staff opinions and evidence in file. Obtains consultative examinations were indicated or may request such exams as specified by the medical staff.
- Assessed significance of residual functional capacity (RFC), age, education and work experience in determining the ability of claimants to engage in substantial gainful activity (SGA). Developed and evaluated SGA work issues, makes appropriate contacts to resolve discrepancies and to determine if work was subsidized. Made cessation and continuance determinations. Reviewed determinations made by DOs on SGA issues and revises, as necessary. Authorized suspension, termination and resumption of benefits. Decided if medical or work factors are a basis for a CDR or for denying a disability claim. Decided on the potential for improvement of the claimant's condition, and established or changed medical re-exam, or periodic review diaries.
- Assessed ALJ and Appeals Council cases for consistency in which the Office of Disability Adjudication and Review (ODAR) has issued a favorable decision to ensure consistency with SSA regulations. Identified cases which must be returned to ODAR for resolution before all benefits can be paid. As required, prepared protest memoranda summarizing inconsistencies, discrepancies or misapplication of Social Security laws and regulations in returned cases. Identified possible fraud issues and refers cases to the appropriate component.
- Drafted updated determinations for claimants' benefits affecting claimants' rights and benefits. Composed notices of determinations affecting claimants' rights and benefits and prepares complete and responsive replies to claimants and/or their representatives, physicians and public officials concerning requests for claims information or for purposes of explaining decisions. Provided input for response to congressional and other sensitive inquiries involving medical and non-medical issues in connection with disability claims.
- Determined if release of medical records requested by disabled individuals or their legal representatives is appropriate based on consideration of adverse impact and rules and regulations pertaining to disclosure of information. Furnished advice and direction to claims and benefit authorizers on disability related issues such as capability, administrative finality, re-openings and incomplete or incorrect DO or DDS determinations. Trained and mentored new examiners. As needed, prepares new or updates existing training packages. Conducts formal training on medical and non-medical subjects. As assigned, reviewed trainee's completed work.
- Identified and reviewed claims involving court cases. Prepared determinations when appropriate. Executed actions to guarantee accurate payment processing. Ensured that all legal requirements have been met and resolves any reopening issues. Prepared and released notification to claimants and their representatives. Answered questions from claimant’s attorneys and congressional staff regarding issues. Utilized various SSA information systems to access and update Social Security records.
- Serving as an Outreach Coordinator for Northern Arizona Indian Reservation. I performed on-site disability determinations in accordance with Social Security disability criteria in isolated portions of Northern Arizona. I coordinated a team of doctors and specialists, that would perform on-site exams along with Claims Authorizers from the local Flagstaff field office.
- Supervisor: John Gino
- Ph# (602) 771-7100
- Hours Worked: 40 hours per week
- $36,000.00 per year
Education
ASSOCIATES - Computerized Accounting, Manual Accounting, Forensic Accounting
Certificate of Completion - Welfare Administration
Commercial Drivers Licsense - Professional Driving
Skills
Positive mindset Public speaking expertise Team and independent work Effective time management Willingness to learn Decisive problem-solving I am very resilient in my endeavors.
Leadership
Union leadership experience I am also a boat owner and Captain.
Scheduling appointments
Organizational development
Accurate data entry
Initiative-taking
File management
Spreadsheet creation
Report preparation
Meeting coordination
Email management
Deadline oriented
Accuracy and precision
Documentation preparation
Excellent grammar
Error detection
Presentation development
Record preparation
Business writing
Proofreading & editing
File review
Microsoft office expertise
Teamwork
Collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational abilities
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Data accuracy
Decision-making
Detail-oriented
Client correspondence
Relationship building
Microsoft Excel
Team building
Data entry
Task prioritization
Document management
Self-motivation
Data entry experience
Interpersonal communication
Analytical thinking
Document typing
Goal development
Professionalism
Interpersonal communication
Template creation
Task management
Quality control
Microsoft Word
Record keeping
Workflow management
Time management abilities
Process enhancement
Adaptability
Written communication
Office equipment operation
Prioritization
Professional demeanor
Problem-solving skills
Process improvement
Project coordination
Internet research
Billing documentation
Information management
File conversion
Proofreading
Database management
Strong reading skills
Resource management
Data entry experience
Analytical skills
Precise
Correspondence handling
Typing accuracy
File versioning
Typing speed
Confidentiality management
File organization
Verbal communication
Strong listening talents
File documents
Page layout
Grammar knowledge
Excellent spelling skills
Efficiency techniques
Quality assurance
Document styling
Information sourcing
Timeline
Clerk/Typist
State of California Department of Corrections
05.2024 - 10.2025Read More
Rural Mail Carrier Associate
United States Postal Service, USPS
02.2023 - 05.2024Read More
Amazon Delivery Station Warehouse Associate
Amazon
11.2022 - 11.2022Read More
Unemployment Processing Specialist II
State of Arizona Department of Economic Security
06.2020 - 01.2022Read More
Sr Disability Processing Specialist
Social Security Administration
06.2003 - 03.2018Read More
Sr. Disability Adjudicator III
Arizona Stated Disability Determinations Services
09.1998 - 05.2003Read More
GATEWAY COMMUNITY COLLEGE
ASSOCIATES from Computerized Accounting, Manual Accounting, Forensic Accounting
Read More
Maricopa Community Colleges, Gateway Community College
Certificate of Completion from Welfare Administration
Read More
MTS Training Academy
Commercial Drivers Licsense from Professional Driving
Read More