Erica Barbee
Springfield,TN
Summary
Highly ambitious manufacturing worker with background as production team member, team leader, and supervisor. Well-trained with 16 years experience in a high volume automotive manufacturing facility and 2 years of customer service. Skilled at quickly learning new processes, technologies, and machinery. Safety-conscious with strong attention to detail and quality.
Overview
23
23
years of professional experience
Work History
Data Entry Tech
S3 Recycling Solutions
Springfield, TN
12.2023 - 06.2024
- Accurate entering data in the ERP system.
- Sorting devices (desktops, laptops, monitors, miscellaneous electronics, etc).
- Light disassembling of electronic equipment to remove data bearing devices.
- Triage product for the next production process.
- Manual palletizing of equipment.
- Unpack and access incoming assets for possible resale or recycling.
- Proficient use of a computer and keyboard for data entry.
- Keep work area clean
Store Manager
Cash Express, LLC
White House, TN
06.2023 - 11.2023
- Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met.
- Perform marketing strategies directed at both current and past customers as well as the general pubic.
- Maintain office cash with accuracy and security.
- Excellent customer service while performing all tasks
- Building great business relationships with the customers.
Assistant Manager
Cash Express, LLC
Greenbrier, TN
03.2023 - 06.2023
- General office work such as filing, daily paperwork, weekly store audits, file maintenance, and office cleaning
- Prepare and process personal loans applications and renewals
- Customer service #1 priority
- Marketing our services to the community
- Collections on delinquent accounts
- Community involvement such as interact regularly with the public
Assembler
Electrolux Home Products
Springfield, TN
02.2022 - 03.2023
- Assembles various parts on an assembly line to create a completed functional oven using air tools
- Paced work efficiently in order to meet production goals , exceeding customers and company's expectations in quality.
Production Associate
AMS Osram
Hendersonville, TN
07.2021 - 01.2022
- Create electronic circuits with service mount technology (SMT)
- Inspected final products to assess compliance with quality standards and established tolerances.
- Hand solderer
Fulfillment Specialist
Warehousing Pro
Nashville, TN
08.2020 - 08.2020
- Prepared outgoing packages through printing, sealing, and weighing.
- Calculated rates and ensure proper postage of outgoing packages
- Pick and pack ecommerce orders upon customers request through major bands and artists as well as Shopify stores
Distribution Specialist
Dorman Products
Portland, TN
04.2019 - 08.2020
- Efficient fulfillment of customer orders for timely delivery
- Use of motorized industrial equipment to transport and locate materials
- Picked orders, scanned products and packed boxes.
Dining Center Worker
Five Star Food Service
Springfield, TN
08.2018 - 08.2019
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Janitor General Cleaner
The Budd Group
Springfield, TN
12.2018 - 03.2019
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Online Grocery Pickup
Kroger
Springfield, TN
01.2018 - 03.2018
- Gathered and selected products for customers' online orders in the most efficient manner with attention to freshness and quality.
- Worked independently with minimal supervision.
- Built lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Assembly
Effex Management Solutions
Springfield, TN
12.2016 - 08.2017
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Assigned to Electrolux
- Assembly various parts on ovens
Production Supervisor
Sensata Technologies
Springfield, TN
11.2001 - 12.2015
- 3rd shift supervised and trained 30-40 employees with full adherence to company's safety guidelines and quality assurance standards.
- Maintained daily time reports, performance reviews, verbal and written warnings on all employees within the department with limited Human Resource support
- Increased daily input by 12%
- Reduce scrap by 25%
- Utilize Lean Manufacturing strategies to improve manufacturing processes and reduce costs
- Assisted Human Resource with conducting interviews and help with hiring 12 new employees
- Allocated jobs and workload to individual staff members based on their ability.
- Proficient with MS Office and various other forms of work related technology.
- Receives, sorts, and distributes files
Assembly Technician
Airtech International
Springfield, TN
- Assembly breathers, release films, pressure sensitive strips, sealant tape, vacuum bagging films, etc for autoclave in both aeronautical and space industries
Manufacturing Trainer/Customer Service Representative
Sensata Technologies
- Microsoft Office proficiency and various work related technology.
- Increased customer satisfaction by 25% through clear communication and strong problem solving skills
- Handle confidential or sensitive information
- New hire orientation and all team members training documentation
- Process 8D reports which consisted of the root cause analysis, etc on product that did not meet quality standards
- Continuous improvement
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Investigated and resolved customer inquiries and complaints quickly.
Production Coordinator
Sensata Technologies
- Ensuring a clean, safe and friendly working environment for all members.
- Making sure all tasks given to staff are done on time and to the required standard.
- Proficient with MS Office and various other forms of work related technology.
- Worked in a busy, fast moving and target driven production environment.
- Ensuring production quotas and quality standards are achieved continuously.
Production Team Member
Sensata Technologies
- Set up and operated production equipment according to daily work orders and safety procedures.
- Accomplished production goals by working with speed and accuracy.
- Proficient with MS Office and various other forms of work related technology.
- Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
- Hand solderer
- Sorted and packaged products to prepare for processing or shipment.
- Recognized defective material and reported issues to management.
Education
Some College (No Degree) - Clinical Medical Assisting
Volunteer Community College
Some College (No Degree) - Clinical Medical Assisting
Miller Motte Technical College
Some College (No Degree) - Interior Design And Real Estate
Western Kentucky University
Skills
- Payroll systems (ADP eTime and Paychex)
- Microsoft Office proficiency and various work related technology
- Time Management
- Human Resource Assistance/ New hire Orientation
- Production and Team Management
- Critical thinking and Problem Solving
- Excellent data entry skills
- Meticulous attention to detail
- Lean Manufacturing/ KPI
- Root Cause Analysis
- Surface Mount Technology
- Quality Assurance
- Power and hand tools
Timeline
Data Entry Tech
S3 Recycling Solutions
12.2023 - 06.2024
Store Manager
Cash Express, LLC
06.2023 - 11.2023
Assistant Manager
Cash Express, LLC
03.2023 - 06.2023
Assembler
Electrolux Home Products
02.2022 - 03.2023
Production Associate
AMS Osram
07.2021 - 01.2022
Fulfillment Specialist
Warehousing Pro
08.2020 - 08.2020
Distribution Specialist
Dorman Products
04.2019 - 08.2020
Janitor General Cleaner
The Budd Group
12.2018 - 03.2019
Dining Center Worker
Five Star Food Service
08.2018 - 08.2019
Online Grocery Pickup
Kroger
01.2018 - 03.2018
Assembly
Effex Management Solutions
12.2016 - 08.2017
Production Supervisor
Sensata Technologies
11.2001 - 12.2015
Assembly Technician
Airtech International
Manufacturing Trainer/Customer Service Representative
Sensata Technologies
Production Coordinator
Sensata Technologies
Production Team Member
Sensata Technologies
Some College (No Degree) - Clinical Medical Assisting
Volunteer Community College
Some College (No Degree) - Clinical Medical Assisting
Miller Motte Technical College
Some College (No Degree) - Interior Design And Real Estate
Western Kentucky University
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