Erica Barnes
Baton Rouge,LA
Summary
Dynamic and people-oriented professional with extensive experience in customer service roles, including at Waffle House. Excelled in resolving customer complaints and fostering long-lasting relationships, demonstrating exceptional communication and stress management skills. Adept at working in team environments, consistently contributing to enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Server
Waffle House
01.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
Carhop
Sonic Drive-in Chicago, Uptown
01.2019 - 12.2023
Customer Service
Floor and Decor
05.2023 - 11.2023
- Provided exceptional customer service, resolving patient complaints promptly and professionally.
- Developed long-lasting client relationships by providing exceptional customer service.
Education
Business
Alcorn State University
Lorman, MSHigh School -
South Pike
Mississippi 05.2022
Skills
- I’m a people person
- I am very well at handling stressful situations
- I am a team player
- I’m a very experienced in the field of customer service
Timeline
Server
Waffle House
01.2024 - Current
Customer Service
Floor and Decor
05.2023 - 11.2023
Carhop
Sonic Drive-in Chicago, Uptown
01.2019 - 12.2023
Business
Alcorn State University
High School -
South Pike
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