Maintained a safe therapeutic environment for patients during treatment.
Successfully monitored and documented patient behaviors and progress.
Assisted in crisis intervention and de-escalation of aggressive or self-harming behaviors.
Helped improve patient participation in group therapy and activities.
Supported patients with daily living skills and treatment goals.
Collaborated effectively with nurses, therapists, and psychiatrists as part of a multidisciplinary team.
Achieved high compliance with safety, confidentiality, and documentation standards.
Completed certifications such as CPR, First Aid, Crisis Prevention Intervention (CPI), or behavioral health training.
Overview
12
12
years of professional experience
Work History
Mental Health Technician
Lakeside Behavioral Health System
Memphis, TN
12.2025 - Current
Monitoring patients’ behavior, mood, and safety
Assisting with daily activities such as meals, hygiene, and routines
Leading or helping with therapeutic and recreational activities
Providing emotional support and encouragement
Observing and documenting patient progress
Assisting nurses, therapists, and psychiatrists with patient care
Helping de-escalate crises and maintain a safe environment
Correctional Officer
Core Civic at Hardeman County Correctional Facility
Whiteville, TN
03.2023 - 12.2025
Maintaining security and order within a correctional facility by supervising inmates, enforcing facility rules, conducting inspections, monitoring surveillance, escorting inmates, and responding to emergencies, ensuring the safety of both inmates and staff; their primary duties include monitoring inmate activities, searching for contraband, settling disputes between inmates, and enforcing rules through disciplinary action when necessary.
Key responsibilities of a correctional officer:
-Inmate supervision: Actively monitor inmate behavior, activities, and movements within the facility.
-Rule enforcement: Enforce facility rules and regulations regarding inmate conduct, including disciplinary actions for violations.
-Security checks: Conduct regular searches of inmates and their living areas to detect contraband (weapons, drugs).
-Headcounts: Perform accurate inmate headcounts to ensure accountability.
-Incident response: Intervene and de-escalate violent situations between inmates, and respond to emergencies within the facility.
-Escorting inmates: Safely escort inmates to different areas within the facility, including court appearances.
-Observation and reporting: Maintain vigilance to identify potential security risks and report suspicious activity.
-Documentation: Document inmate behavior, disciplinary actions, and significant incidents.
-Facility maintenance: Inspect facility areas for safety hazards and report maintenance issues.
-Physical fitness: Ability to physically restrain individuals and respond to potentially dangerous situations.
-Strong decision-making: Make quick judgments in high-pressure situations to maintain order and safety.
-Communication skills: Effectively communicate with inmates, staff, and superiors both verbally and in writing.
-Observation skills: Maintain keen awareness of surroundings to identify potential issues.
-Stress management: Remain calm and composed in stressful and volatile environments.
-Conflict resolution: Effectively de-escalate conflicts between inmates.
Conducted regular inspections to identify safety hazards and enforce compliance with regulations.
Supervised inmate activities to maintain safety and security within facility.
Trained new correctional officers on protocols, procedures, and emergency response strategies.
Quality Control
Hino Motors
Memphis, TN
03.2023 - 11.2024
Maintain established quality standards per production requirements.
Take and evaluate samples as required.
Maintain operating conditions within the set run conditions.
Maintain maximum line speeds and productivity of all machines assigned.
Fill out all required production records accurately and completely.
Other work as assigned by the crew leader or supervisor.
Operation of the assigned equipment and any auxiliary equipment associated with the operation of the assigned area.
Inform the crew leader/shift supervisor of any safety, mechanical, or operational problems.
Document actions completely and accurately as required on receiving, QC, and assigned paperwork.
Forklift Freight Operator
XPO
Memphis, TN
12.2022 - 03.2023
Skilled and trained at operating heavy machinery such as forklift.
Play an important role in making sure freight gets where it needs to go.
Works alongside top caliber management team.
Picker and Package Handler
NIKE
Memphis, TN
08.2015 - 12.2022
Storing and stacking materials according to company standards.
Unloading, moving, and storing materials.
Reporting inventory shortages and recommending new orders.
Storing and stocking materials according to company’s standards.
Package Handler
FedEx
Memphis, TN
02.2014 - 08.2015
Handle and pack products and materials and insure safe delivery to their destinations.
Verify that material and products meet requirements for quality and quantity.
Operate items such as barcode scanners and operation belts.
Maintain sanitation, health, and safety standards in work area.
Education
undefined
Raleigh Egypt High School
Memphis, TN
05.2014
Skills
Excellent verbal and written communication skills
Ability to process and obtain information
Ability to work in a structured team
Exceptional situational leadership skills
Self-motivated with a hard work ethic for professionalism and timeliness
CPR Certified
Chemical Agents Qualified
Timeline
Mental Health Technician
Lakeside Behavioral Health System
12.2025 - Current
Correctional Officer
Core Civic at Hardeman County Correctional Facility