Erica Bartholomew
Houston
Summary
Experienced CNP lead cook with a strong track record in menu execution and staff guidance. Committed to maintaining food safety standards while driving team efficiency and delivering exceptional customer service.
Overview
5
5
years of professional experience
Work History
CNP Lead cook/Cashier
Beta Academy
Houston
07.2024 - Current
- Menu execution of 900-1000 meals daily
- Provide correct and current meal standards & portions for all CNP meals
- Daily set up of banquet style lunch service & snack bar area
- Tracking of all food safety logs, time & temp logs and meals served
- Prepare and cook 2 meals daily (breakfast & lunch)
- Planning of meal counts per day with CNP Director
- Provide support and leadership for staff members
Prep cook/Shift leader/Togo specialist
Olive Garden
Houston
03.2021 - 12.2022
- Ability to be versatility in a fast-paced work environment
- Provided team direction and guidance to prep cooks and service team
- Identified opportunities throughout our kitchen and in front of the house to further teammates and overall efficiency
- Provided clear, positive and precise telephone etiquette to effectively handle difficult customer calls
- Maintained positive working relationship with fellow staff and management
- Identified needs of customers promptly and efficiently
- Identified areas for improvement, narrowing focus for decision-makers
- Made necessary changes regarding quality control to identify inconsistencies and opportunities for improvement
- Set specific goals for projects to measure progress and evaluate results
Education
DIPLOMA -
Booker T. Washington HS
CNP CERTIFICATON -
BETA ACADEMY
Houston, txSkills
- Food handler’s certification
- Culinary training
- Staff scheduling
- Shift management
- Standard POS System Operations
- Retail Merchandising
- Cash Handling
- Product ordering Coordination
- Sales and Promotions
- Local & state food safety Guidelines and procedures
- CNP recipe management
- Direct marketing and networking
- Working with children
References
CNP DIRECTOR Molly Lauder -(262) 825-7781
Champions Flagship and Confetti Manager Daree Whiting- (713) 256-5888
Professional Outlook
I’m a positive and committed job seeker with a track record of perfecting customers’ needs with consistent and organized practices. I’m looking for a company where I can learn and apply my skill sets to help further myself in search of stability and growth within a company.
Timeline
CNP Lead cook/Cashier
Beta Academy
07.2024 - Current
Prep cook/Shift leader/Togo specialist
Olive Garden
03.2021 - 12.2022
DIPLOMA -
Booker T. Washington HS
CNP CERTIFICATON -
BETA ACADEMY