Erica Belmarez
Riverside,CA
Summary
Detail-oriented individual with a solid background in customer relations and merchandising. Known for planning and organization, ensuring product availability and quality to drive exceptional shopping experiences.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Walmart
Corona, CA
06.2025 - Current
- Provided outstanding customer service, ensuring a positive shopping experience for all clients.
- Coordinated with store departments to ensure product availability and quality.
- Utilized Walmart's inventory management systems to track stock levels and product locations.
- Managed personalized shopping experiences for diverse clientele, ensuring satisfaction and loyalty.
- Selected high-quality products based on customer preferences and needs, enhancing overall shopping experience.
Merchandising
The Home Depot
Rancho Cucamonga, CA
11.2015 - Current
- Improved merchandising execution by implementing effective strategies and innovative display techniques.
- Increased sales with effective product merchandising and attractive display arrangements.
- Trained new employees on visual merchandising techniques, encouraging professional growth and development.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Assisted in recruitment and hiring, selecting candidates in line with company's values and policies.
Education
High School Diploma -
Pomona Adult School & Career Education
Pomona, CA06.2005
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Customer relations
- Upbeat and outgoing attitude
- Product knowledge
- Verifying order accuracy
Languages
English
Spanish
Timeline
Personal Shopper
Walmart
06.2025 - Current
Merchandising
The Home Depot
11.2015 - Current
High School Diploma -
Pomona Adult School & Career Education