Erica Blomberg
Comstock,WI
Summary
Committed and hardworking Customer Service Repressentative with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
18
18
years of professional experience
Work History
Cashier
Louies Finer Meats/ Louies Lodge
Cumberland
08.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing satisfaction.
- Maintained clean and organized checkout areas to ensure efficient operations.
- Assisted in training new cashiers on register procedures and customer engagement strategies.
- Implemented cash handling best practices to minimize discrepancies and improve accuracy.
- Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Call Center Agent
Adecco Staffing
10.2023 - 12.2024
- Cold Calling residents in certain states to get their opinions
- Using a completely new program to me called RingCX
- Getting feedback from supervisors
- Reading different Scripts
Teller/Customer Service Representative/Loan Officer in Training
Dairy State Bank
Cumberland, WI
09.2016 - 06.2024
- Answering the telephone and either transferring the call to the correct person or helping the customer myself.
- Helping Customers with online banking
- Opening/Updating both personal and business accounts
- Doing transactions with precision and cash counting experience
- Balancing my drawer and the vault multiple times a day
- Filling the ATM and filling out reports for the ATM
- Work with multiple programs to help the customer
- Finished WBA Consumer Loan Training
Waitress/Cashier/Dishwasher
Lakeside Pizzeria
Cumberland, WI
05.2015 - 09.2016
- Waiting on Customers.
- Taking phone orders with great phone etiquette.
- Cleaning & Dishwashing.
- Cash and credit card transactions
- Opening and closing the restaurant
Waitress/Cashier/Dishwasher
Maddy's Family Restaurant
Cumberland, WI
05.2008 - 04.2015
- Waiting on Customers.
- Taking phone orders with great phone etiquette.
- Cleaning & Dishwashing.
- Cash and credit card transactions
- Opening and closing the restaurant
Education
High School Diploma -
Cumberland High School
Cumberland, WI05.2006
Some College (No Degree) - General Studies
UW Barron County
Rice Lake, WISome College (No Degree) - Accounting
WITC
Rice Lake, WISkills
Microsoft Office Suite, Excellent Customer Service skills, self-motivated, able to multitask, work in a fast-paced environment, cash handling experience, fast learner, a little call center experience, and a Completed WBA Consumer Loan training class
Timeline
Cashier
Louies Finer Meats/ Louies Lodge
08.2025 - Current
Call Center Agent
Adecco Staffing
10.2023 - 12.2024
Teller/Customer Service Representative/Loan Officer in Training
Dairy State Bank
09.2016 - 06.2024
Waitress/Cashier/Dishwasher
Lakeside Pizzeria
05.2015 - 09.2016
Waitress/Cashier/Dishwasher
Maddy's Family Restaurant
05.2008 - 04.2015
High School Diploma -
Cumberland High School
Some College (No Degree) - General Studies
UW Barron County
Some College (No Degree) - Accounting
WITC