Erica Bolanos
Chicago,IL
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to provide enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Red Lobster
03.2018 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for service.
- Greeting guests and informing them of any specials or changes in the menu.
- Having knowledge of the menu to help guests select an optimal food choice.
- Maintaining customer satisfaction with timely check-ins
- Using communication skills to resolve complaint's and ensure long time loyalty.
- Taking payments including credit cards, gift certificates, and cash.
Education
GED -
Steinmetz College Prep
3030 North Mobile Avenue Chicago, Il, 60639Skills
- Dining area maintenance
- Menu memorization
- Food and beverage pairings
- High volume dining
- Team bonding and exceptional team work
- ServSafe and BASSET Certified
- Bilingual Speaker - Spanish and English
Timeline
Server
Red Lobster
03.2018 - Current
GED -
Steinmetz College Prep
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