Erica Bonney
Battle Creek,MI
Summary
My name is Erica Bonney I am a dedicated healthcare professional with over 11 years of experience delivering compassionate patient care and support. Strong passion for working with diverse populations, combined with a commitment to continuous learning and professional development. Proven ability to adapt to new challenges and thrive in fast-paced environments, ensuring the highest standards of service and patient satisfaction. Eager to leverage expertise in fostering positive relationships and enhancing the overall healthcare experience.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Chelsea Hospital
Chelsea, MI
01.2023 - Current
- Help obtain vitals, blood sugars, daily weights ileostomy/ostomy care and assist patients with daily care needs such as Toileting, showering. Charting and documentation after proving care. Work closely under direction/supervision of nursing staff.
Receptionist
Careline Health Group
Jackson, MI
- Help assist calls to the right department as to which they were calling about. On downtime I cleaned bathroom, organized stock/storage. I gained a lot of computer skills working as a receptionist.
Resident Care Associate
Jackson Friendly Home
Jackson, MI
- Help assist residents with medication administration, also help assist residents to with toileting, showering. Laundry, Cleaning and stocking for the next shift.
Education
High School - General Studies
Jackson High School
Jackson, MI05.2012
Certified Nursing Assistant - Health
Jackson Area Career Center
Jackson, MI06.2021
Skills
- Great customer service skills
- Excellent communication skills
- Team player
- Knowledgeable with charting
- Knowledge upon medication administration
- Fast learner
- Verbal and written communication
- Data inputting
- Office administration
- Clerical support
- Document management
- Typing speed
- Calm demeanor
- Positive and professional
- Customer service
- Attention to detail
- Problem-solving
- Team collaboration
- Courteous and professional
- Relationship building
- Conflict resolution
- Records maintenance
- Documentation
Timeline
Patient Care Technician
Chelsea Hospital
01.2023 - Current
Receptionist
Careline Health Group
Resident Care Associate
Jackson Friendly Home
High School - General Studies
Jackson High School
Certified Nursing Assistant - Health
Jackson Area Career Center