Marilyn Areiza
Pawtucket,RI
Summary
Driven individual with years of customer service experience. Capable to assist a pharmacist with preparing medications and meeting patient needs. Also, knowledgeable in verifying insurance benefits, submitting prior authorizations, and providing patients with finance options. Very detail oriented and adequate to handle administrative needs.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
RI Dermatology And Surgical Center
2023.07 - Current
- Greet and assist patients with check-in procedures.
- Collect copay and balances with different forms of payment methods.
- Maintain accurate records of transactions in patient accounts
- Schedule new and existing patients
- Relay patient messages to the appropriate staff as well as resolve patient concerns in a timely manner
- Request insurance authorizations
- Verify patient insurance eligibility and enter patient information into system.
- Maintain and sanitize working area
Pharmacy Technician
Walgreens
2023.02 - 2023.07
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Answered high volume incoming phone calls and addressed questions from customers and healthcare providers.
- Entered and processed patients prescriptions into internal system.
- Assisted the pharmacist by filling prescriptions and responding to patient questions .
- Processed incoming drug orders by checking deliveries and updating computer system.
- Collected co-payments or full payments from customers.
Medical Receptionist
Center For Obstetrics & Gynecology
2021.01 - 2021.05
- Coordinated patient check-in, check-out, and payments for billing.
- Confirmed patient insurance, and demographic to keep information current
- Adhered to strict HIPAA guidelines to protect patient privacy
- Relayed patient concerns and message to provider
- Maintained waiting area clean
Patient Care Coordinator
PERFORMANCE PHYSICAL THERAPY
2016.03 - 2020.03
- Greeted patients
- Checked patients in and out
- Collected copays and maintain accurate records of transactions
- Scheduled appointments
- Answered phone calls
- Insurance verification and request prior authorizations for Physical Therapy visits and DME products
- Ordered Supplies
- Keep waiting and work area clean and organized
Customer Service Representative
Blue Cross & Blue Shield of Rhode Island
2015.10 - 2016.03
- Answered high volume calls
- Assisted members in issues regarding bills and premiums
- Explained members benefits and how they are covered
- Sending out appropriate documentation as well as obtaining
- Facility billing department outbound calls
- Use our various computer systems to help further assist the member
- First call resolution
Pharmacy Technician
Rite Aid
2013.06 - 2015.10
- Data entry of prescription and take refill requests via phone
- Doctor calls and third party resolution
- Filled and labeled prescriptions
- Check in daily warehouse order
- Maintained work station clean and sanitary
- Assisted with inventory and restocking medications as needed
- Provided excellent customer service at all times
- Register
Education
Certificate in Pharmacy Technician -
Sanford-Brown Institute
Cranston, RIHigh School Diploma - General Studies
Tolman High School
Pawtucket, RI2010
Skills
- Fluent in spanish and english
- Basic math skills
- Team Oriented
- Great customer service skills
- Adapts and learns quickly to new work environments
Timeline
Patient Care Coordinator
RI Dermatology And Surgical Center
2023.07 - Current
Pharmacy Technician
Walgreens
2023.02 - 2023.07
Medical Receptionist
Center For Obstetrics & Gynecology
2021.01 - 2021.05
Patient Care Coordinator
PERFORMANCE PHYSICAL THERAPY
2016.03 - 2020.03
Customer Service Representative
Blue Cross & Blue Shield of Rhode Island
2015.10 - 2016.03
Pharmacy Technician
Rite Aid
2013.06 - 2015.10
Certificate in Pharmacy Technician -
Sanford-Brown Institute
High School Diploma - General Studies
Tolman High School
Similar Profiles
Adeja Huertas WilliamsAdeja Huertas Williams
Lead Medical Assistant at Advanced Dermatology Surgical And Medical GroupLead Medical Assistant at Advanced Dermatology Surgical And Medical Group
Candice CaryCandice Cary
Licensed Vocational Nurse at Dermatology Surgical & Med GroupLicensed Vocational Nurse at Dermatology Surgical & Med Group
Sydney RoscitiSydney Rosciti
Event Management and Marketing Intern at RI Convention Center & Amica Mutual Pavilion/ArenaEvent Management and Marketing Intern at RI Convention Center & Amica Mutual Pavilion/Arena