Summary
Overview
Work History
Education
Skills
Timeline
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Erica Brown

Mesa,AZ

Summary

Dedicated professional with a proven track record at Banner Health, adept in sanitizing proceedures and effective communication. Excelled in reducing infection rates through meticulous sanitation protocols, demonstrating exceptional multitasking abilities. Renowned for establishing trust-based relationships, ensuring patient confidentiality, and enhancing environments with a strong work ethic and empathy.

Overview

9
9
years of professional experience

Work History

EVS Associate

Banner Health, Baywood Medical Center
12.2023 - Current


  • Adapted to changing priorities and schedules, demonstrating resilience and flexibility in a dynamic healthcare environment.
  • Facilitated smooth transitions between shifts by thoroughly documenting completed tasks and any outstanding issues requiring attention.
  • Prepared cleaning solutions and equipment by health and safety standards.
  • Mix, use, and properly store hazardous chemical cleaners to reduce the risk of injury or illness.
  • Respond immediately to calls from personnel to clean up spills and wet floors, in patient rooms or common areas.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Work flexible hours across night, weekend, and holiday shifts.
  • Assist with day-to-day operations, working efficiently and productively with all team members.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Reduced infection rates by diligently disinfecting surfaces, equipment, and high-touch areas.

Cook

Compass Group, ALA Highschool
07.2022 - 12.2023
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Made sure all students, visitors, and staff received the best service possible, with a smile.

Grill Cook

Compass Group
03.2019 - 05.2021
  • Closely followed recipes and presentation guidelines to maintain consistency across menu items.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Utilized problem-solving skills to address customer complaints.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Managed grill stations during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.

Housekeeper

Gardens At Ocotillo Senior Living
03.2018 - 01.2019
  • Cleaned common areas, sanitizing, vacuuming, and mopping when needed.
  • Cleaned resident's apartments every week.
  • Cleaned resident's kitchens and bathrooms, took care of laundry when asked, and changed their bedding when requested.
  • Always made sure the client was satisfied with the job before we left and if they were not available, made sure we were, if there was something we missed.
  • Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.

Housekeeper

Abbott Northwestern
09.2015 - 11.2017
  • Enhanced infection control efforts through thorough disinfection of high-touch surfaces and patient rooms.
  • Wore correct personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances, particularly in contact rooms or while cleaning O.R. rooms.
  • Assisted nurses with special requests and prompt response times when requests were made.
  • Went above and beyond the job duties. Always did extra to make sure every patient and staff member had the cleanest possible environment.

Education

Bachelor of Science - Ministry With A Youth Emphasis

Northwestern College
Saint Paul, MN
12-2005

Skills

  • Patient confidentiality
  • Team player
  • Multitasking
  • Effective Communication
  • Sanitation protocols

Timeline

EVS Associate

Banner Health, Baywood Medical Center
12.2023 - Current

Cook

Compass Group, ALA Highschool
07.2022 - 12.2023

Grill Cook

Compass Group
03.2019 - 05.2021

Housekeeper

Gardens At Ocotillo Senior Living
03.2018 - 01.2019

Housekeeper

Abbott Northwestern
09.2015 - 11.2017

Bachelor of Science - Ministry With A Youth Emphasis

Northwestern College
Erica Brown