Erica Brown
Gainesville,FL
Summary
Detail-oriented professional with extensive experience at Alachua County Public Schools, excelling in database entry and administrative support. Proven track record of enhancing data accuracy and improving student scheduling processes. Strong interpersonal skills foster effective teamwork and customer satisfaction, ensuring a positive environment for both staff and students.
Overview
12
12
years of professional experience
Work History
Database Clerk
Alachua County Public Schools
04.2024 - Current
- Request and receive electronic transcripts (FASTER). Monitor accuracy of data input and output. Build and maintain teacher schedules. Process student withdrawals.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Assist in the registration and scheduling process.
- Enter data related to the student information system master file and update daily, including demographic data, attendance, discipline, school courses and staff mater file, and grade reporting.
- Process and distribute student schedules and class lists
- Assist administration in producing documents, surveys, reports and mailing labels requiring word processing programs.
Assistant Senior Clerical
Alachua County Public Schools
09.2021 - 04.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with the Principal to provide effective assistance for specific aspects of the School operations.
- Perform basic clerical duties, such as, receiving and recording attendance calls; scheduling conference rooms; operating intercom system to page personnel; opening and distributing mail; maintaining hours worked by substitute teachers; and providing admittance slips to students (these responsibilities may vary according to work site).
Paraprofessional
Alachua County Public Schools
09.2015 - 09.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Food Service Worker
Alachua County Public Schools
09.2013 - 08.2014
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
Education
High School Diploma -
F. W. Buchholz High School
Gainesville, FL06-2006
Skills
- Telephone etiquette
- Customer satisfaction
- Administrative support
- Filing systems
- Database entry
- Administrative tasks
- File maintenance
- Document management
- Quality control
- Typing speed
- File and database management
- Calendar management
- Verbal and writing communication
Timeline
Database Clerk
Alachua County Public Schools
04.2024 - Current
Assistant Senior Clerical
Alachua County Public Schools
09.2021 - 04.2024
Paraprofessional
Alachua County Public Schools
09.2015 - 09.2021
Food Service Worker
Alachua County Public Schools
09.2013 - 08.2014
High School Diploma -
F. W. Buchholz High School
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