Hi, I’m
Erica Caraway
Washington Dc,DC
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
10
years of professional experience
Work History
FLIK Hospitality
FOOD SERVICE WORKER
10.2023 - Current
Job overview
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Utilized POS system to receive and process food and beverage orders.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
INOVA
Nutrition Operator
04.2023 - 10.2023
Job overview
- Improved patient satisfaction by providing customized meal plans according to their nutritional needs.
- Enhanced kitchen efficiency by streamlining production processes and reducing food waste.
- Collaborated with healthcare professionals for optimal patient nutrition and timely meal deliveries.
- Maintained high standards of food safety and sanitation, resulting in zero health code violations.
- Assisted in menu planning, incorporating diverse dietary preferences and restrictions for a well-balanced diet.
- Streamlined communication between the kitchen staff, dietitians, and nursing teams for better patient care.
Union Kitchen
Trainer
01.2022 - 06.2023
Job overview
- Trained new hires on customer service protocols
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise
- Responsible for helping to unload deliveries and checking in new products.
- Enhanced team efficiency by conducting thorough crew member training sessions.
- Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
Starbucks
Barista
09.2019 - 01.2022
Job overview
- Promotes coffee consumption by educating customers, selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks
- Welcomes customers by determining their coffee interests and needs.
Harris Teeter
Cashier
02.2016 - 09.2019
Job overview
- Ensure prices and quantities are correct
- Assists those who need help or advice on products.
Legal Seafoods
Server
05.2014 - 12.2016
Job overview
- Provide excellent customer services
- Greet customers and present menus
- Take and serve food/drinks orders.
Education
Trinity Washington UniversityWashington, DC
Bachelor of Arts from Journalism
06.2027
Goodwill Excel Center
HS Diploma
03.2024
Skills
- Barista Experience
- Cash handling
- POS system
- Food service
- Food preparation
- Leadership skills
- Communication skills
- Teamwork skills
- Time Management
- Food Storage
Languages
English
Full Professional
Timeline
FOOD SERVICE WORKER
FLIK Hospitality
10.2023 - Current
Nutrition Operator
INOVA
04.2023 - 10.2023
Trainer
Union Kitchen
01.2022 - 06.2023
Barista
Starbucks
09.2019 - 01.2022
Cashier
Harris Teeter
02.2016 - 09.2019
Server
Legal Seafoods
05.2014 - 12.2016
Trinity Washington University
Bachelor of Arts from Journalism
Goodwill Excel Center
HS Diploma
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