Erica Cattoi
Akron,NY
Summary
Dynamic Pharmacy and Supply Chain Operations Manager with leadership experience in a multi-site hospital system. Proficient in overseeing operations focused on managing approximately $60M in annual spending and over 3,000 SKUs while driving procurement strategies and optimizing inventory to mitigate drug shortages. Recognized for fostering collaboration among pharmacy leadership, finance, and supply chain teams to enhance service levels, ensure product availability, and support cost-effective operational practices. Committed to leveraging expertise to streamline processes and elevate organizational performance in healthcare settings.
Overview
11
11
years of professional experience
Work History
Pharmacy Supply Chain Operations Manager
Kaleida Health
06.2024 - Current
- Oversee operations multiple hospitals, infusion centers, and outpatient clinics; managing ~$60M annual spend and 3,000+ SKUs
- Lead and develop 2 direct reports, ensuring operational consistency and performance
- Develop procurement strategies balancing wholesaler and direct purchasing
- Lead enterprise drug shortage mitigation efforts
- Analyze supply chain metrics to drive improvements
- Ensure regulatory compliance across procurement and inventory
- Drive cost containment and inventory optimization initiatives
Lead Pharmacy Buyer
Kaleida Health
05.2023 - 06.2024
- Managed vendor relationships, contract compliance, and sourcing strategies
- Led procurement and inventory management across multiple sites
- Developed reorder points and inventory controls
- Supported cost-saving and standardization initiatives
Pharmacy Buyer
Kaleida Health
03.2022 - 05.2023
- Managed procurement and purchase orders for pharmaceuticals and supplies
- Maintained inventory control and stock monitoring
- Coordinated recalls and supported 340B compliance
Medication History Specialist
Kaleida Health
06.2018 - 03.2022
- Performed medication reconciliation through multi-source data collection
- Collaborated with interdisciplinary teams and supported quality initiatives
Associate Scientist
Albany Molecular Research Inc.
06.2015 - 06.2018
- Performed biochemical assays and laboratory experiments in a regulated environment supporting pharmaceutical research
- Maintained lab inventory, ensuring compliance with safety and regulatory standards
- Served as Safety Coordinator and Deputy Radiation Safety Officer
Education
Master of Business Administration -
University of Phoenix
12-2026
Bachelor of Science - Management
University of Phoenix
11-2025
Associate of Science - Biotechnology
Niagara County Community College
Sandborn, New York05-2015
Skills
- Pharmaceutical Procurement & Vendor Management
- Inventory Optimization (PAR, Reorder Points)
- Drug Shortage Mitigation
- 340B Program Compliance
- Regulatory Compliance
- Supply Chain Analytics
- Financial & Cost Management
- Cross-Functional Leadership
- Data analysis
- Continuous improvement initiatives
- Supplier negotiation
- Budget management
Timeline
Pharmacy Supply Chain Operations Manager
Kaleida Health
06.2024 - Current
Lead Pharmacy Buyer
Kaleida Health
05.2023 - 06.2024
Pharmacy Buyer
Kaleida Health
03.2022 - 05.2023
Medication History Specialist
Kaleida Health
06.2018 - 03.2022
Associate Scientist
Albany Molecular Research Inc.
06.2015 - 06.2018
Bachelor of Science - Management
University of Phoenix
Associate of Science - Biotechnology
Niagara County Community College
Master of Business Administration -
University of Phoenix
Professional Service & Leadership
- Crittenden Volunteer Fire Department, 2015 - 2023, Former EMS Captain | Former, Vice President | Former, Firefighter / EMT
Provided leadership and oversight for emergency response personnel and operations, Coordinate training, staffing, and response readiness in high-pressure environments, Supported departmental budgeting, resource allocation, and organizational leadership initiatives
- Clarence Town Volunteer Softball Coach, 2022 - Present
Provide leadership and development for competitive youth athletes, focusing on performance, accountability, and teamwork, Coordinate team operations including scheduling, travel planning, and tournament participation, Manage team budget, fundraising activities, and equipment/resource allocation