Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Chery

Georgetown,TX

Summary

Proven leader with a track record of driving sales growth and enhancing customer loyalty at H-E-B Grocery. Skilled in strategic planning and account management, I excel in coaching teams to exceed sales targets through innovative strategies and exceptional customer service. Expert in database management and fostering long-term client relationships, achieving remarkable results in competitive markets. Accomplished Sales Manager offering Number years of experience developing and maximizing Type sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

In Store Selling Manager

H-E-B Grocery
01.2014 - 08.2024
  • Implemented detailed reporting systems to monitor employee performance closely and address any areas of concern with targeted coaching and support.
  • Implemented innovative merchandising techniques to maximize visual appeal and drive customer engagement in the store environment.
  • Boosted customer satisfaction levels with personalized service, attentive problem resolution, and product recommendations tailored to individual needs.
  • Spearheaded promotional events and campaigns to increase brand visibility, attract new customers, and drive sales growth.
  • Drove employee retention by cultivating a positive work environment focused on teamwork, recognition, and opportunities for professional development.
  • Enhanced customer loyalty through the establishment of an effective rewards program that incentivized repeat business and referrals from existing clientele.
  • Conducted regular staff meetings focused on fostering open communication, sharing best practices, celebrating successes, and addressing ongoing challenges in order to maintain a cohesive team dynamic.
  • Built relationships with customers and community to establish long-term business growth.

Sales Manager

TJ Max
05.2011 - 10.2013
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.

Education

Accounting And Business Management

Pace University
New York, NY

High School Diploma. -

Jihn Dewey High School
Brooklyn, NY
06.2001

Skills

Database Management

Languages

French
Native or Bilingual
Cteole
Native or Bilingual

Timeline

In Store Selling Manager

H-E-B Grocery
01.2014 - 08.2024

Sales Manager

TJ Max
05.2011 - 10.2013

Accounting And Business Management

Pace University

High School Diploma. -

Jihn Dewey High School
Erica Chery