Erica Coleman
Duncanville,TX
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
9
9
years of professional experience
Work History
Realtor
EXP Realty, LLC
08.2019 - Current
- Promote sales of properties through advertisements, open houses and online advertising platforms.
- Handled day to day happenings of real estate office to consistently grow client base and increased revenue.
- Assisted buyers with finding ideal homes by assessing needs, requirement and budgets.
- Increased revenue opportunities by marketing real estate to various commercial and private clients.
- Arranged for inspections and surveys of sold properties.
- Followed up with prospective buyers regarding incentive's from buyer and new development in surrounding area.
- Stayed up-to-date on property environmental regulation and inspected new properties for adherence to emerging codes.
- Educated clients by delivering explanations of short sales process, mortgage loan processing and foreclosures.
- Wrote contracts to outline sales and purchases of properties.
- Managed over 50 calls per day.
Program Director
Concorde Career College
12.2017 - 07.2019
- Responsible for recruiting, orienting and supervising faculty members for department.
- Participate in budgeting process and responsible for ensuring budgetary allocations support needs of program.
- Assure correct scheduling and registration of returning students each period.
- Provided ongoing direction and leadership for program operations.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Review student record for satisfactory progress at end of each grading term of each prospective graduate to determine eligibility for graduation.
- Assist with ongoing review and development of curricula in department in accordance with company policy.
MA/MOA Extern Coordinator
Concorde Career Colleges
08.2016 - 12.2017
- Achieve assigned extern to hire metric of 50% for Extern to Hire rate.
- Develop new externship sites.
- Assist in development of student job leads.
- Conduct site visitations for assigned externs, completing site visitation reports and documentation in timely basis.
- Supervise externship training in compliance with Academic Affairs Department policies and guidelines.
- Attend and direct assigned externship orientation.
Registration Specialist
Advanced Imaging
07.2014 - 08.2016
- Greet, check-in scheduled patients and walk-in patients for imaging services.
- Field calls appropriately for center associates.
- Liaison between technologists and patients related to exams, scanner status and clinical results.
- Operate and maintain front office lobby, prepare paperwork for daily and upcoming appointments.
- Arrange patient transportation, interpreters and hotel accommodations.
- Process requests for image orders and CDs from referring physicians.
- Maintain accurate database on all current and potential referring physicians.
Education
Associate of Arts - Healthcare Administration
University of Phoenix
Tempe, AZ03.2010
Skills
- Administrative Support
- Partnership Development
- Site Visits
- CRM Software Use
- Client Management
- Business Relationships
- Lead Prospecting
- Database Management
- Leasing and sales
- Contract Negotiation
- Comparative market analysis
Timeline
Realtor
EXP Realty, LLC
08.2019 - Current
Program Director
Concorde Career College
12.2017 - 07.2019
MA/MOA Extern Coordinator
Concorde Career Colleges
08.2016 - 12.2017
Registration Specialist
Advanced Imaging
07.2014 - 08.2016
Associate of Arts - Healthcare Administration
University of Phoenix
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