Erica Coleman
Chicago,IL
Summary
Results-driven Shipping and Receiving Coordinator with expertise in warehouse operations and shipping documentation. Demonstrated ability to streamline processes and enhance team productivity, ensuring timely deliveries and compliance.
Experienced with medical billing procedures, ensuring accuracy in invoicing and collections. Utilizes comprehensive knowledge of healthcare regulations and billing codes to optimize revenue cycle management. Track record of enhancing operational efficiency and maintaining compliance with industry standards.
Professional medical billing specialist prepared to drive efficiency and accuracy in healthcare financial operations. Adept at handling billing processes, insurance claims, and patient accounts with precision. Strong focus on team collaboration and delivering results, adaptable to changing needs. Skilled in coding, compliance, and using billing software, with reliable and results-driven work ethic.
Manufacturing professional with extensive hands-on experience in machine operation, setup, and maintenance. Known for keen attention to detail and ability to adapt quickly to changing production needs. Highly collaborative and results-focused, consistently ensuring operational efficiency and quality.
Overview
19
19
years of professional experience
Work History
Shipping and Receiving Coordinator
Cenveo
Chicago, IL
01.2026 - Current
- Coordinated inbound and outbound shipments to ensure timely delivery of materials.
- Utilized inventory management systems to track stock levels and order fulfillment.
- Collaborated with warehouse staff to streamline receiving processes and improve efficiency.
- Assisted in maintaining accurate shipping documentation and records for compliance purposes.
- Communicated with suppliers to resolve discrepancies and expedite order processing.
- Conducted routine inspections of incoming goods for quality assurance and proper handling.
- Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
- Ensured compliance with all relevant regulations regarding hazardous materials handling, maintaining a safe working environment for the team.
- Enhanced receiving accuracy by closely monitoring incoming shipments and promptly reporting discrepancies.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Machine Operator
Reyes Coca Cola Bottling
Alsip, IL
05.2022 - 04.2025
- Operated bottling machinery, ensuring optimal performance and adherence to production schedules.
- Conducted routine maintenance checks to prevent equipment malfunctions and downtime.
- Monitored product quality, adjusting processes to maintain high standards and compliance with safety regulations.
- Collaborated with team members to streamline workflows, enhancing overall productivity within the production line.
- Operated and maintained production machinery to ensure high-quality output
- Monitored machine performance, identifying and resolving issues promptly
- Conducted routine inspections and preventive maintenance on equipment
- Collaborated with team members to optimize workflow and productivity
- Completed parts lubrication and other minor maintenance tasks to keep equipment running.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Documented production activity in logs and job tickets.
- Maintained quality of product by checking labels, packaging and other factors.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.
CERTIFIED MEDICAL CODER AND BILLER
ACCESS HEALTH MED SUPPLIES INC
Chicago, IL
05.2014 - 12.2018
- Analyzed medical coding for compliance with industry standards and regulations.
- Managed complex coding assignments to ensure accuracy and consistency in documentation.
- Collaborated with healthcare providers to resolve coding discrepancies and enhance data integrity.
- Trained junior coders on best practices, coding guidelines, and software systems.
- Improved coding processes by implementing efficient workflow strategies and tools.
- Conducted regular audits of coded records to identify areas for improvement in accuracy.
- Led initiatives to streamline billing procedures, reducing turnaround time for claims processing.
- Developed training materials for staff on updates to coding protocols and software applications.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Maintained compliance with industry regulations by staying up-to-date on the latest changes in medical coding guidelines and conventions.
- Protected patient confidentiality by adhering strictly to HIPAA regulations when handling sensitive information related to medical records, treatments, and diagnoses.
Demolition Laborer
WORLDWIDE WREACKING LLC
Chicago, IL
01.2012 - 11.2018
- Operated heavy machinery for safe demolition of structures and debris removal.
- Collaborated with team to ensure compliance with safety regulations and protocols.
- Assisted in site preparation, including barricading and signage installation.
- Conducted inspections of equipment to maintain operational efficiency and safety standards.
- Trained new laborers on procedures, safety practices, and equipment usage.
- Implemented waste management strategies to optimize recycling and disposal processes.
- Observed safety regulations on job sites to minimize accidents.
- Loaded and removed debris from sites to keep areas clean and avoid safety concerns.
- Operated power equipment to move materials and promote job efficiency.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted with successful, time-sensitive renovations of various structures.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Worked outside and inside in wet, oily, dusty conditions and extreme weather conditions.
Medical Biller
Medical Professional for Home Healthcare
Chicago, IL
11.2006 - 10.2011
- Processed insurance claims efficiently, ensuring accurate coding and timely submission.
- Collaborated with healthcare providers to resolve billing discrepancies and improve communications.
- Maintained comprehensive knowledge of regulatory requirements and payer policies for compliance.
- Implemented best practices for documentation, enhancing accuracy in patient records and billing cycles.
- Analyzed billing reports to identify trends, facilitating strategic decision-making for revenue optimization.
- Processed medical claims using advanced billing systems to ensure timely reimbursements.
- Reviewed patient accounts for accuracy and compliance with insurance policies.
- Developed training materials for staff on updated coding regulations and billing practices to maintain compliance.
- Maintained strong relationships with insurance carriers, addressing any discrepancies or issues promptly for faster resolution.
- Safeguarded confidential patient information through strict adherence to HIPAA policies and regulations when handling sensitive documents and data entries.
Education
CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL CODER AND BILLER
BIR TRAINING CENTER
Chicago, IL06-2014
GED -
OLIVE HARVEY COLLEGE
Chicago, IL06-2004
Skills
- Warehouse operations
- Shipping documentation
- Shipment verification
- Records management
- Freight scheduling
- Shipping procedures
- Receiving processes
- Labeling accuracy
- Team management
- Decision-making
- Email and phone communication
- Records maintenance
- Word processing
- Medical office procedures
- Healthcare industry
- Medical receptionist experience
- Patient check-in and check-out
- Initiative-taking
Timeline
Shipping and Receiving Coordinator
Cenveo
01.2026 - Current
Machine Operator
Reyes Coca Cola Bottling
05.2022 - 04.2025
CERTIFIED MEDICAL CODER AND BILLER
ACCESS HEALTH MED SUPPLIES INC
05.2014 - 12.2018
Demolition Laborer
WORLDWIDE WREACKING LLC
01.2012 - 11.2018
Medical Biller
Medical Professional for Home Healthcare
11.2006 - 10.2011
CERTIFIED MEDICAL ASSISTANT - CERTIFIED MEDICAL CODER AND BILLER
BIR TRAINING CENTER
GED -
OLIVE HARVEY COLLEGE