Erica Crawford
Results-driven General Manager with a focus on enhancing customer satisfaction and operational efficiency. Expertise in financial management and inventory control, leading to reduced waste and improved service delivery.
Experienced General Manager specializing in operations management, inventory control, and scheduling. Committed to enhancing customer experiences and service efficiency through strategic team leadership and effective financial management.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
General Manager
11 Years 3 Months- Led operational strategies to enhance customer satisfaction and service efficiency.
- Managed daily restaurant operations, ensuring compliance with food safety and quality standards.
- Developed training programs for staff, improving team performance and retention rates.
- Analyzed sales data to identify trends, optimizing inventory management and reducing waste.
Manager's Assistant
6 Years 2 Months- Coordinated daily operational activities to enhance service efficiency and customer satisfaction.
- Assisted in training new staff on restaurant procedures and safety protocols.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Developed schedules for staff to ensure optimal coverage during peak hours.
Education
High School Diploma
Skills
Timeline
General Manager
Manager's Assistant
Suwannee River Ridge
SERVSAFE
Servsafe food protection manager certified