Erica DeYapp
Self Employed
1
Certification
12
years of professional experience
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Medical Assistant
7 Months- Assisted in patient intake by gathering medical history and updating records.
- Coordinated appointment scheduling to optimize clinic workflow and patient flow.
- Prepared examination rooms, ensuring compliance with safety and cleanliness standards.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Managed patient follow-ups, providing necessary information and addressing concerns promptly.
- Documented patient interactions accurately in electronic health records for continuity of care.
- Educated patients on post-operative care instructions to enhance recovery outcomes.
Certified Massage Therapist
12 Years 3 Months- Delivered personalized massage therapy sessions, addressing client needs and preferences.
- Utilized various modalities, including Swedish and deep tissue techniques, to promote relaxation and pain relief.
- Developed treatment plans based on client assessments to enhance overall wellness.
- Maintained accurate client records to track progress and adjust treatments accordingly.
Certified Medical Assistant
2 Years 3 Months- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Administered vaccinations and performed routine laboratory tests with precision.
- Managed appointment scheduling to optimize patient flow and resource allocation.
- Maintained inventory of medical supplies, contributing to a well-stocked clinic environment.
- Implemented electronic health record updates to enhance patient care coordination.
- Managed a high volume of prior authorization requests, consistently meeting deadlines while maintaining attention to detail.
- Reviewed appeals for prior authorization requests and communicated with payers to resolve issues.
Certified Surgical Tech
4 Years 7 Months- Provided support to surgeons by anticipating their needs during surgeries.
- Collaborated with surgical team to ensure efficient workflow and patient safety.
- Assisted in preparing sterile instruments and surgical equipment for procedures.
- Maintained cleanliness and organization of the operating room environment.
Education
Associate of Science
Associate of Science
Skills
Phlebotomy
Immunization administration
Patient communication
Insurance authorizations
Electronic health records
Patient education
EMR / EHR
HIPAA compliance
Medical terminology knowledge
Vaccination administration
CPR
Certification
- CMA - Certified Medical Assistant
- CST- Certified Surgical Technologist
- Certified Phlebotomist
- Licensed Massage Therapist
- CPR/First Aid
- DAANCE- Dental Anesthesia Assistant
Timeline
Medical Assistant
Desert Southwest Oral and Facial Surgery
01.2026 - CurrentRead More
Certified Medical Assistant
Common Spirit Primary Care
05.2024 - 2025Read More
Certified Surgical Tech
San Juan Oral and Facial Surgery
10.2019 - 05.2024Read More
Certified Massage Therapist
Self Employed
05.2014 - CurrentRead More
San Juan College
Associate of Science
Read More
Denver School of Massage Therapy
Associate of Science
Read More