Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erica DiGiovanni

Santa Monica

Summary

Experienced bartender and server with fine dining and high-volume service background. Skilled in cocktail crafting, guest engagement, and tableside presentations. Thrives under pressure while maintaining a calm, professional demeanor. Recently relocated from New York and eager to join a dynamic team. ServSafe/Tips/RBS Certified.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Server/Bartender/Trainer

Downtown by Chef Jay Pisculli
06.2024 - 03.2025
  • Provided exceptional guest service by sharing specials, offering personal recommendations based on preferences and dietary restrictions and suggesting beverage pairings
  • Crafted classic and signature cocktails with efficiency and precision, keeping a clean and organized bar
  • Ensured memorable dining experiences delivering tableside services, including wine presentations, dressing entrees, and flaming desserts

Bar Manager/Bartender

Iron Agave
12.2023 - 06.2024
  • Managed daily bar operations, including opening and closing duties
  • Enhanced guest experience by providing personalized recommendations and anticipating needs
  • Prepared cocktail batches and performed ingredient prep work for efficient service
  • Encouraged guest loyalty by promoting membership rewards and weekly specials

Lead Bartender

TGI Fridays
06.2023 - 12.2023
  • Created a welcoming environment, building rapport with new guests and regulars
  • Managed service bar operations while providing attentive hospitality to bar guests
  • Memorized guest preferences to personalize service

Server/Bartender

Consol's Family Kitchen
06.2023 - 12.2023
  • Provided a high-quality dining experience through personalized service and menu knowledge in upscale environment
  • Handled large party reservations, coordinating service between staff and creating a smooth and efficient dining experience
  • Subtly upsold menu items while ensuring guest satisfaction
  • Assisted in maintaining cleanliness and organization of the dining area, server stations and salad room

Bartender/Server

Cacciatore's
02.2023 - 06.2023
  • Managed bar setup and breakdown, ensuring a well-stocked and organized workspace
  • Greeted regulars by name and memorized drink preferences to enhance guest experience
  • Maintained in depth knowledge of the menu including daily specials, ingredients, preparation methods and dietary restrictions

Server

Applebee's
09.2022 - 02.2023
  • Provided friendly and efficient service to guests in a fast paced environment with a high turn over rate for tables
  • Make suggestions, notify guests of new monthly promotions on food and beverages
  • Extensive and detailed side work

Server/Bartender/Manager on Duty

Antonio's Bar & Trattoria
06.2022 - 02.2023
  • Handled bar and dining room service, ensuring smooth operations and keeping guests happy
  • Created and served signature cocktails and wine pairings
  • Assisted in restaurant maintenance, including inventory management as well as cleaning the gelato case, salad room, espresso machine, etc

Server

Chili's
12.2021 - 05.2022
  • Managed a large section in a fast-paced environment with high guest turnover
  • Upsold food and beverages while providing exceptional guest service
  • Processed orders and payments efficiently through handheld POS systems

Nanny/ Personal Assistant

Private Family
09.2017 - 09.2021
  • Provided full-time childcare, managing educational activities and daily routines
  • Handled personal assistant tasks, including shopping, errands, household organization, cooking, cleaning, and meal prep

Education

Master of Fine Art - Photography

Brooks Institute
Santa Barbara, CA
09.2016

Skills

  • Serving
  • Bartending
  • Fine Dining
  • Attention to detail
  • Team leadership
  • Positive and friendly attitude
  • Conflict management
  • Employee training and development

Certification

Food Handler Certification, 03/01/25, 03/31/28

Timeline

Lead Server/Bartender/Trainer

Downtown by Chef Jay Pisculli
06.2024 - 03.2025

Bar Manager/Bartender

Iron Agave
12.2023 - 06.2024

Lead Bartender

TGI Fridays
06.2023 - 12.2023

Server/Bartender

Consol's Family Kitchen
06.2023 - 12.2023

Bartender/Server

Cacciatore's
02.2023 - 06.2023

Server

Applebee's
09.2022 - 02.2023

Server/Bartender/Manager on Duty

Antonio's Bar & Trattoria
06.2022 - 02.2023

Server

Chili's
12.2021 - 05.2022

Nanny/ Personal Assistant

Private Family
09.2017 - 09.2021

Master of Fine Art - Photography

Brooks Institute

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Erica DiGiovanni