Erica Dunagan
Horse Cave,KY
Summary
Efficient billing professional with 2 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Billing Specialist
A Plus Family Health Care
Brownsville, KY
10.2021 - Current
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Developed and maintained billing procedures to make timely payments.
- Worked with multiple departments to check proper billing information.
- Reconciled accounts receivable to general ledger.
- Monitored outstanding invoices and performed collections duties.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Medical And Revenue Management Services
Elizabethtown, KY
10.2021 - Current
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Developed and maintained billing procedures to make timely payments.
- Worked with multiple departments to check proper billing information.
- Reconciled accounts receivable to general ledger.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Communicated effectively and extensively with other departments to resolve claims issues.
Warehouse Associate
Amneal Pharmaceuticals
Glasgow, KY
08.2019 - 10.2021
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Performed general housekeeping and cleaning tasks.
- Performed inventory control, such as counting, and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated box or straight trucks and cargo vans.
Education
Billing And Coding
Western Kentucky University
Bowling Green, KY07.2021
High School Diploma -
Caverna High School
Horse Cave, KY05.2018
Skills
- Services Rendered Documentation
- Collections
- Meeting Support
- Auditing Proficiency
- QuickBooks Expertise
- Google Drive
- Fee and Charge Computation
- Month-End Closing Procedures
- Billing Data Verification
- Review Documents
- Error Revision
- Mail Sorting and Correspondence
- Collection Practices
Certification
- Certified Billing and Coding
Timeline
Billing Specialist
A Plus Family Health Care
10.2021 - Current
Billing Specialist
Medical And Revenue Management Services
10.2021 - Current
Warehouse Associate
Amneal Pharmaceuticals
08.2019 - 10.2021
Billing And Coding
Western Kentucky University
High School Diploma -
Caverna High School