Erica Eugene

• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Used personal protective equipment correctly to protect coworkers and patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Tracked collected specimens by initialing, dating and noting times of collection.
• Reviewed patient records for accuracy and completeness.
• Organized daily work based on collection priority.
• Conducted venipuncture and other CT procedures.
• Monitored patients for reactions and verified sample quality.
• Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
• Max performed sticks in one day is 104 with 98.08% success rate
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Increased sales by offering advice on purchases and promoting additional products.

• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Expanded customer base and boosted profit within product line.
• Exceeded goals for new accounts in single sales cycle]=\
• Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
• Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
• Executed direct sales from manufacturers to customers to improve profitability within retail environment.
• Set up calendar with customer birthdays and other special events for personal touch.
• provided assistance to over 100 customers daily

• Increased sales by offering advice on purchases and promoting additional products.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Trained and mentored new sales representatives.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Developed and delivered engaging sales presentations to convey product benefits.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
• Attended advanced training sessions and conferences to increase product knowledge and productivity.
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
• Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
• Expanded customer base and boosted profit within product line.
• Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
• Implemented brand marketing and sales campaigns.
• Manage over 100 customer needs daily