Erica Ferguson
US Army
Blythewood,SC
10
years of professional experience
1
Certification
Accomplished Clinic Supervisor focused on coordinating patient care and ensuring regulatory adherence. Skilled in fostering effective communication among healthcare providers and enhancing workflow efficiency.
Work History
Clinic Supervisor
10 Years 6 Months- Supervised daily clinic operations to ensure regulatory compliance and adherence to established protocols.
- Coordinated patient care services, optimizing workflow efficiency and enhancing patient satisfaction.
- Implemented quality assurance measures, improving accuracy in patient documentation and service delivery.
- Trained and mentored staff on clinical procedures and best practices to promote continuous improvement.
- Developed staffing schedules, aligning workforce capabilities with clinic needs to maximize productivity.
- Facilitated communication between healthcare providers and patients, fostering a collaborative care environment.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
Education
Master of Science - Heathcare Administration
Bachelor of Science - Health Science
Skills
Healthcare coordination
HIPAA regulation adherence
Clinical safety
Records management
Operational management
Healthcare coordination
Patient flow management
Quality assurance
Healthcare leadership
Emergency coordination
Appointment scheduling
Strong verbal communication
Certification
Basic Life Support
Timeline
Clinic Supervisor
US Army
01.2017 - 07.2027Read More
American Military University
Master of Science from Heathcare Administration
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American Military University
Bachelor of Science from Health Science
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