Erica Ferschke
Saint Augustine,FL
Summary
A dedicated hard worker who strives to be the best of the best, holding a Bachelor’s degree in Communication and Media Studies and a Florida Title license. Presents with a creative mind with a strong desire to build strong business relationships. Eager to continue learning new skills and building myself up to a higher standard in the workforce.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing Director
CMB Builders
11.2022 - Current
- Built strong relationships with industry professionals and influencers.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Created content and promotional materials to drive engagement and conversions.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
- Conducted market analysis and research to identify trends and opportunities.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created innovative strategies to drive customer engagement.
- Initiated sessions with sales team leaders to brainstorm new ideas and promotional strategies.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Created and managed social media campaigns to increase brand engagement.
- Continually maintained and improved company's reputation and positive image in markets served.
- Conducted market research to identify new opportunities and target markets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
Licensed Title Agent
Coast One Title
03.2020 - Current
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Communicated with customers to resolve common title issues.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Received and processed paperwork for titles, new license plates, and renewals.
- Kept up-to-date with state and federal regulations to prevent errors and fraud.
- Managed and reconciled accounts to finalize accurate and complete financial transactions.
- Collected taxes and fees, submitted payments and issued receipts.
- Coordinated price adjustment between buyers and sellers.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
- Utilized various online databases and public land records to verify ownership information.
- Researched ownership interests and liens on real estate properties.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Assisted in preparation of title insurance policies and title commitments.
- Examined land records and identified potential problems with title search results.
- Participate in weekly marketing events
- Create and implement marketing ideas and share within the company
- Weekly marketing visits to current and future clients within the community
Server/Bartender
Mojo Old City BBQ
03.2012 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Part on an exclusive special event catering team for both on and off site events
Legal Assistant
Wright Firm
08.2016 - 12.2018
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Directly handled the firm's rental property division
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Created spreadsheets to track client progress and document billable hours.
- Communicated pertinent information to clients via phone, email, and mail.
Education
Some College (No Degree) -
University of North Florida
Jacksonville, FloridaBachelor of Science - BS - Communication and Media Studies
Florida State College
12.2020
Skills
- Microsoft Word and Office
- Adobe Photoshop
- Adobe Express
- Adobe Creative Suite
- Mail Chimp
- Qualia
- Notary (with RON Certification)
Certification
Licensed Title Agent
Notary Public
Timeline
Marketing Director
CMB Builders
11.2022 - Current
Licensed Title Agent
Coast One Title
03.2020 - Current
Legal Assistant
Wright Firm
08.2016 - 12.2018
Server/Bartender
Mojo Old City BBQ
03.2012 - 03.2020
Some College (No Degree) -
University of North Florida
Bachelor of Science - BS - Communication and Media Studies
Florida State College
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