Erica Forehand
Wagoner ,OK
Summary
Motivated Social Services Case Manager displaying high level of flexibility, adaptability and organizational skills. Superior leadership skills and demonstrated track record of success working with diverse client populations in one-on-one and group settings.
Overview
14
14
years of professional experience
Work History
Family Support Specialist II
Oklahoma Department of Human Services
Wagoner, OK
08.2019 - Current
- Communicated with public social and welfare agencies to obtain and provide medical information.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Worked with severely mentally ill, homeless, and dually-diagnosed adults.
- Maintained thorough case history records and wrote detailed reports.
- Maintained lists of resources helpful to clients.
- Oversee Long Term Care social work cases, including assessments, Advantage and SSPC determinations, and financial decisions.
- Conferred with clients to discuss personal options and goals
- Entered client data in a centralized database and maintained up-to-date case records for all clients.
Lead Phlebotomist
Saint Francis Healthcare System
Tulsa, OK
04.2010 - 12.2020
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Used multiple electronic medical software, including EPIC to conduct patient intakes and send correspondence.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Labeled blood vials with critical information like time of collection, date and patient name.
Lab Technician
PAC
Tulsa, OK
08.2015 - 03.2020
- Collected, labeled and stored lab samples according to laboratory specifications.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Supervised supplies in inventory and notified Lead when items became low.
- Monitored and tracked samples using Office Practicum while notifying supervisors and clients of any missing samples or database errors.
- Limited discrepancies by accurately handling, storing, transporting and submitting all urinalysis samples.
- Verified collection orders and communicated discrepancies to nurses.
- Recorded control values from technical instruments to maintain reliability and validity of test results.
Education
Associate of Science - Family Studies And Gerontology
Southern Nazarene University
Bethany, OK02.2016
Master of Science - Social Work- currently enrolled
University of Oklahoma
Norman, OKSome College (No Degree) - Liberal Arts And General Studies
Connors State College
Warner, OKTimeline
Family Support Specialist II
Oklahoma Department of Human Services
08.2019 - Current
Lab Technician
PAC
08.2015 - 03.2020
Lead Phlebotomist
Saint Francis Healthcare System
04.2010 - 12.2020
Associate of Science - Family Studies And Gerontology
Southern Nazarene University
Master of Science - Social Work- currently enrolled
University of Oklahoma
Some College (No Degree) - Liberal Arts And General Studies
Connors State College
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