Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erica Francis

Baton Rouge,LA

Summary

Dedicated PCA with experience at For Success Healthcare, skilled in compassionate care and behavioral management. Successfully enhanced patient mobility and comfort while fostering trust through emotional support. Proficient in meal preparation and maintaining a safe environment, ensuring optimal patient wellbeing and independence.

Overview

3
3
years of professional experience

Work History

PCA

For Success Healthcare
04.2021 - 08.2024
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.

PCA

Prosperity Health Services
03.2021 - 11.2023
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.

Education

High School Diploma -

J.S. Clark High School
1301 N Derbigny St. New Orleans, LA 70116
05-2000

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • Meal preparation
  • Daily living assistance
  • Safety awareness
  • Feeding assistance
  • Patient observation
  • Qualified in patient transport
  • Patient assistance

Languages

English
Full Professional

Timeline

PCA

For Success Healthcare
04.2021 - 08.2024

PCA

Prosperity Health Services
03.2021 - 11.2023

High School Diploma -

J.S. Clark High School

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Erica Francis