Erica Galvan
Midland
Summary
Automotive Parts Specialist with hands-on experience supporting 50+ customers daily in high-volume retail environments. Skilled in accurate parts identification, inventory management, and order fulfillment. Known for improving purchase accuracy, reducing returns, and maintaining highly organized stock systems to support efficient operations and customer satisfaction.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Merchandiser/Automotive Parts Specialist
O’Reilly Auto Parts
Midland
10.2024 - Current
- Assisted 50+ customers daily in identifying correct automotive parts, improving purchase accuracy and reducing returns
- Managed inventory levels and restocked shelves, maintaining accurate stock organization and minimizing out-of-stock items
- Pulled and prepared 30+ parts orders daily for customers and technicians
- Maintained organized backroom and sales floor, improving workflow efficiency and product accessibility
- Delivered fast, accurate customer service in a high-volume retail environment
Manager on Duty
HTeaO
Midland
06.2022 - 09.2024
- Supervised daily operations and led a team to ensure smooth store performance
- Delegated tasks and resolved customer concerns to maintain high service standards
- Maintained inventory levels and placed supply orders as needed
- Opened and closed store, including cash handing and reporting
- Ensured cleanliness and compliance with company standards
Education
K12 Texas Online Preparatory
Huntsville, TXSkills
- Automotive Parts Identification
- Order Picking & Fulfillment
- Inventory systems
- Time Management & Multitasking
- Microsoft Word
- POS Systems & Cash Handling
- Inventory Management & Stock Replenishment
Additional Information
- Valid drivers license
- Reliable transportation
- Ability to lift 50+ lbs
- Flexible schedule
Timeline
Merchandiser/Automotive Parts Specialist
O’Reilly Auto Parts
10.2024 - Current
Manager on Duty
HTeaO
06.2022 - 09.2024
K12 Texas Online Preparatory