Erica Galvan
Midland
Summary
Experienced in automotive parts selection, ensuring customers receive appropriate products for their vehicles. Managed inventory levels through effective stock replenishment and display optimization, contributing to organized product presentation. Collaborated with team members to address customer inquiries, which improved service quality and customer satisfaction.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
Work History
Merchandiser/Automotive Parts Specialist
O'Reilly's Auto Parts
Midland
10.2024 - Current
- Developed and maintained strong relationships with customers by providing expert advice on automotive parts and accessories.
- Conducted regular audits of inventory and merchandising displays, ensuring compliance with company standards and promotional strategies.
- Managed product restocking and display organization, contributing to a well-maintained and customer-friendly shopping environment.
Manager on Duty
HTeaO
Huntsville
08.2022 - 09.2024
- Supervised daily operations, ensuring compliance with health and safety standards, which improved overall service quality.
- Trained and mentored staff on best practices, enhancing team performance and operational efficiency.
- Managed inventory levels and restocked supplies, maintaining product availability and reducing downtime during peak hours.
- Trained new employees on job duties and company policies.
Education
K12 Texas Online Preparatory
Huntsville, TXSkills
- Automotive parts selection
- Inventory management
- Customer assistance
- Microsoft word
- Computer skills
- Stock replenishment
- Stock control
- Team collaboration
- Store maintenance
Timeline
Merchandiser/Automotive Parts Specialist
O'Reilly's Auto Parts
10.2024 - Current
Manager on Duty
HTeaO
08.2022 - 09.2024
K12 Texas Online Preparatory