Wesley Berg

Managed parts ordering and offered detailed customer support. I would also check in freight help put it into stock on the shelves sometimes I make deliveries

• Provided feedback on common customer inquiries to improve service protocols.
• Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
• Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
• Improved customer satisfaction by providing expert advice on automotive parts and their applications.

At OVR I was a part-time mechanic. I did tires like pulling them vehicles dismounting the old ones and putting new ones on and balancing them. I did suspension work anywhere from lift kit to new shocks and did some motor work as well and I ran the forklift over there too, sometimes move vehicles around, pick up pallets of tires and sometimes a pallet parts

• Diagnosed and repaired mechanical issues in off-road vehicles to ensure optimal performance.
• Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
• Utilized diagnostic tools and equipment to troubleshoot electrical and mechanical systems effectively.
• Maintained accurate records of repairs, parts used, and services performed for customer transparency.
• Conducted quality control checks to ensure all repairs met company standards before vehicle delivery.
• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.