Louie Arenas
El Paso
Summary
Dynamic Automotive Parts Specialist with a proven track record at Dyer Auto Salvage, excelling in inventory management and customer service. Expert in parts replacement and troubleshooting, enhancing customer satisfaction through personalized service. Recognized for attention to detail and effective time management, driving increased revenue through special orders and efficient operations.
Overview
16
16
years of professional experience
Work History
Automotive Parts Specialist
Dyer Auto Salvage
El Paso, TX
08.2021 - 08.2023
- Managed inventory of automotive parts to ensure availability and accuracy.
- Assisted customers in locating specific parts using computerized inventory systems.
- Developed expertise in identifying compatible components for diverse vehicle makes and models.
- Trained new staff on operational procedures and customer service standards.
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Issued parts to technicians to complete customers' repairs.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Tracked parts use and charged items to customer accounts for billing.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained extensive understanding of common problems and methods for repair.
Automotive Detailer
Hybrid Elite
El Paso, TX
10.2007 - 11.2009
- Cleaned and polished automotive interiors and exteriors to enhance vehicle appearance.
- Applied protective coatings and sealants to maintain vehicle surfaces.
- Operated various cleaning equipment, including pressure washers and vacuums, for optimal detailing results.
- Inspected vehicles for cleanliness standards and identified areas needing attention.
- Managed time effectively to complete detailing tasks within scheduled timelines.
- Collaborated with team members to ensure high-quality service delivery and customer satisfaction.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient detailing processes.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services including oil changes, brake inspections, and tire rotations.
- Assisted in troubleshooting and repairing electrical and mechanical systems in various vehicle models.
- Collaborated with team members to ensure efficient workflow and timely project completion.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved customer satisfaction by providing timely and accurate diagnostics of vehicle issues.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
Auto Body Technician
Kings Auto Legistics
El Paso, TX
01.2019 - 10.2021
- Conducted thorough inspections of damaged vehicles to assess repair needs and ensure safety standards.
- Performed high-quality repairs utilizing advanced tools and techniques, including welding and body filling.
- Facilitated collaboration among team members to optimize workflows and enhance efficiency in repair processes.
- Mentored junior technicians on best practices for repair techniques and safety procedures.
Automotive Technician
Patriot Auto Body
El Paso, TX
06.2009 - 07.2020
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks, ensuring vehicles met safety standards.
- Executed repairs on braking systems, electrical components, and engines independently.
- Collaborated with team members to enhance workflow efficiency during high-volume periods.
Education
High School Diploma - Basic
Andress High
El Paso, TXSkills
Changing tires
Attention to detail
Engine repair
Problem-solving
Safety awareness
Changing oil
Valid Driver's license
Hand and power tools
Time management
Preventive Maintenance
Replacing parts
Brake systems understanding
Parts replacement
Fluid exchanges
Customer service
Troubleshooting skills
Brake systems
Inspecting vehicles
Steering systems
Tire services
Vehicle inspection
Suspension systems
System repairs
Alignments experience
Transmissions
Fuel systems
Exhaust systems
Preventive maintenance services
Installing equipment
Coolant system control
Heavy lifting
Battery services
Replacing filters
Heating and air conditioning
Wheel alignments
Flexible schedule
Estimating work
Managing parts
Purchasing parts and inventory
Repair quotes
Service scheduling
Detailing services
Rust removal
Paintless dent repair
Timeline
Automotive Parts Specialist
Dyer Auto Salvage
08.2021 - 08.2023
Auto Body Technician
Kings Auto Legistics
01.2019 - 10.2021
Automotive Technician
Patriot Auto Body
06.2009 - 07.2020
Automotive Detailer
Hybrid Elite
10.2007 - 11.2009
High School Diploma - Basic
Andress High