Erica Gandino
Miami
Summary
Dynamic professional with a strong background in hospitality and television production/operations. Experience supporting senior leaders in fast-paced, deadline-driven environments. Highly skilled in calendar management, scheduling, logistics coordination and executive communication.
Overview
2026
2026
years of professional experience
Work History
Hospitality and Operations
Groot
2022 - Current
- Executed high-level service delivery in fast-paced, high-volume environments while prioritizing multiple tasks.
- Ensured confidentiality and upheld professional standards when engaging with high-profile and VIP clientele.
- Oversaw cash handling processes and ensured accurate end-of-day reconciliation.
- Streamlined communication among management and staff to optimize daily operational workflows.
- Managed conflict resolution and problem-solving efforts to maintain operational stability during high-pressure situations.
Operations & Production Coordination
CBS
2017 - 2020
- Coordinated schedules and provided comprehensive administrative support to enhance productivity for producers and senior staff.
- Managed detailed production schedules and coordinated logistics to ensure seamless operations for both live and recorded events.
- Facilitated communication and travel arrangements among executives, talent crews, and external partners.
- Documented operational details to facilitate efficient production management.
- Assisted with audience coordination and on-site logistics for live shows.
Education
Bachelor of Science - Communications
Arizona State University
Tempe, AZ01-2016
Skills
- Calendar & Schedule Management
- Executive & Team Support
- Travel & Logistics Coordination
- Microsoft Office & Google Workspace
- Document Preparation & Orginization
- Expense Tracking & Reporting
Timeline
Hospitality and Operations
Groot
2022 - Current
Operations & Production Coordination
CBS
2017 - 2020
Bachelor of Science - Communications
Arizona State University