Summary
Overview
Work History
Education
Skills
Timeline
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Erica Garcia

Houston,TX

Summary

Dedicated, creative and results-oriented, team player with over 20 years of experience in leading cross team collaboration, strategic relationship building, operational expertise, and revenue growth. Proven track record in supporting internal and external teams drive revenue through partner engagement, pipeline generation, and operational efficiency. Skilled in providing top-tier partner support, managing marketing campaigns, and streamlining operations for continuous revenue and efficiency improvements. Life long learner with strong desire for succeed.

Overview

20
20
years of professional experience

Work History

Partner Manager

BMC Software
07.2020 - Current
  • Sole sales operations and partner manager supporting strategic competitive replacement SWAT team who drove over $250M in net new revenue and 3M+ in partner sales over 3 years. Team exceeded revenue targets from 103% – 156%
  • Spearheaded the prospecting, recruitment, vetting, onboarding, and management of a diverse portfolio of 25 software & service providers, instrumental in executing a strategic corporate initiative replacing competitor products, filling gaps in the BMC portfolio and migration services resource skill set
  • Assisted competitive partner in becoming Marketzone partner
  • Provided critical KPI insights and data to leadership by developing highly detailed custom SFDC reports/dashboards – CRO called these dashboards the most concise and helpful dashboard in the company
  • Owned win/loss analysis driving actionable insights influencing and shaping our programs go to market and future state direction
  • Facilitated pipeline growth through competitive marketing campaigns resulting in over $15M MCP.

Lead Enablement Manager

BMC Software
04.2010 - 04.2020
  • Influenced Mainframe sales success through training of internal business processes, solution, soft skills, and onboarding programs
  • Recognized for coordination of yearly sales events (sales kickoff and new hire) including agenda build, content refresh and development, facilitating presenter/leadership meetings & detailed logistics coordination with business partners resulted in 100% club nomination
  • Enhanced employee online training through videos and assets using 3rd party tools
  • Increased sales effectiveness through management of Learning Management and Content Management Systems, training, reporting & analytics.

Mainframe Teleservice

BMC Software
04.2004 - 04.2010
  • Contributed to sales efforts by identifying new leads, conducting successful cold calls, and achieving YoY increase in sales revenue
  • Achieved increased lead conversion rates through data driven campaign optimization
  • Strategically drove attendance to field event, boosting account participation by 50%+ through targeted marketing engagement and tactics
  • Played pivotal role in quoting and closing deals for account teams.

Education

Bachelor of Science -

University of Houston - Victoria
Victoria, TX
12.2023

Skills

    • Strategic Thinker
    • Cross Functional Collaboration
    • Project Planning and Management
    • Pipeline & Business Development
      • SFDC Reporting and Dashboards
      • Microsoft Office
      • Marketing Campaign Management
      • Recruiting and Onboarding

Timeline

Partner Manager

BMC Software
07.2020 - Current

Lead Enablement Manager

BMC Software
04.2010 - 04.2020

Mainframe Teleservice

BMC Software
04.2004 - 04.2010

Bachelor of Science -

University of Houston - Victoria

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Erica Garcia