Erica Garcia
Joplin,MO
Summary
Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Business Development Representative/Payroll Administrator
Express Employment Professionals
12.2022 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
Server
Downstream Casino-Spring River Buffet & Red Oak
03.2019 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Direct Support Professional
Skills Unlimited Inc.
03.2018 - 04.2019
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Carthage High School
Carthage, MO05.2018
Skills
- Lead Prospecting
- Business Relationship Management
- Territory Development
- Salesforce
- Marketing
- Customer Relationship Management
- Relationship Building
- Product Knowledge
- Continuous Professional Improvement
Timeline
Business Development Representative/Payroll Administrator
Express Employment Professionals
12.2022 - Current
Server
Downstream Casino-Spring River Buffet & Red Oak
03.2019 - 12.2022
Direct Support Professional
Skills Unlimited Inc.
03.2018 - 04.2019
High School Diploma -
Carthage High School
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