Summary
Overview
Work History
Skills
Timeline
Generic

Erica Gentry

Summary

Result driven and detail-oriented professional with experience in management and operations, specializing in customer service, team leadership, and store closing procedures. As an Assistant Manager and Closer at Champ Don't Company, I successfully managed daily operations, ensured smooth closing processes, and maintained high standards of efficiency and customer satisfaction. Skilled in inventory management, staff training, and problem-solving, with a strong ability to multitask in fast-paced environments. Committed to driving productivity, optimizing workflows, and delivering amazing service to both customers and team members.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Champ Donut Company
09.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records.


Closer

Champ Donut Company
09.2021 - Current
  • Food preparator and restocker
  • worked swiftly inorder to clean shop on a time crunch
  • Throughout shift maintained a clean environment and an capable in working in an isolated environment

Skills

  • Proficient in independent work
  • skilled in managing multiple tasks
  • Customer service
  • Money handling
  • Team leadership
  • Strategic decision-making
  • eager to learn!

Timeline

Assistant Manager

Champ Donut Company
09.2021 - Current

Closer

Champ Donut Company
09.2021 - Current
Erica Gentry