Erica Giannico
Coram,NY
Summary
My primary objective is to support business operations through excellent customer service, cash handling, and proficient inventory management. I am seeking an opportunity to utilize my skills and develop new ones with integrity to establish my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
David's Bridal
03.2024 - 05.2024
- Seasonal Position
- Assisted customers by providing suggestions and gathered dresses for their special events based on look and feel they were looking for.
- Restored merchandise by steaming and displaying for next customer.
Career Break
06.2021 - 02.2024
Cashier Associate
Goodwill
03.2021 - 06.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Organized new merchandise and restocked store.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier Associate
Bealls Outlet
09.2020 - 12.2020
- Seasonal Position
- Unloaded trucks, stocked, tagged and displayed merchandise as required.
- Maintained and balanced cash drawer, ensuring accurate accounting at end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Associate
Burlington
05.2020 - 08.2020
- During Covid, I adhered to federal requirement for in store sanitation requirements.
- Greeted customers entering store and responded promptly to customer needs.
- Organized and managed sizing of clothing throughout store.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted and assisted customers during their fitting room experience.
Education
High School Diploma -
Newfield HS
Selden, NY06.2020
High School Diploma -
Islip Career Center
Oakdale, NY06.2020
Skills
- Customer Service
- Stock management
- POS systems
- Communication
- Basic Computer Skills
- Warehousing functions
- Retail store support
- Money handling abilities
- Teamwork
- Organization
Certification
- Food Server Certificate - Pasco County
- Computer Graphic Arts Certificate - Islip Career Center
References
Available upon request.
Timeline
Customer Service Representative
David's Bridal
03.2024 - 05.2024
Career Break
06.2021 - 02.2024
Cashier Associate
Goodwill
03.2021 - 06.2021
Cashier Associate
Bealls Outlet
09.2020 - 12.2020
Cashier Associate
Burlington
05.2020 - 08.2020
High School Diploma -
Newfield HS
High School Diploma -
Islip Career Center
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