Erica Gillette
Lebanon,OR
Summary
Detail-oriented professional with experience in customer service and product assembly. Demonstrates strong adaptability and time management skills, ensuring compliance with regulations and maintaining high-quality standards. Committed to enhancing customer experiences and optimizing operational efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Budtender/Keyholder
La Mota
Lebanon, Oregon
07.2025 - Current
- Assisted customers in selecting appropriate cannabis products based on individual needs.
- Complied with federal, state, and local laws regarding the sale of marijuana products.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
Personal Shopper
Instacart
Albany, Oregon
07.2021 - 11.2023
- Sourced rare items to enhance client satisfaction and meet unique requests.
- Executed return and exchange processes to uphold customer service standards.
- Managed multiple clients simultaneously, maintaining quality and privacy.
Wax Assembler
Selmet Inc.
Albany, Oregon
06.2022 - 02.2023
- Assembled products per detailed specifications, achieving quality standards.
- Maintained clean, safe work environment, complying with safety protocols.
- Followed established procedures for handling hazardous materials safely.
- Recorded production output, inventory, and other assembly data accurately.
Education
High School Diploma -
Whitehall High School
Whitehall, MI06-2012
Certificate - Greenhouse Management
Muskegon Career Tech Center
Muskegon, MI06-2012
Skills
- Customer service
- Quality assurance
- Inventory management
- Data entry accuracy
- Attention to detail
- Problem solving
- Safety Oriented
- Time management
- Effective communication
- Adaptability
Certification
- OLCC - Marijuana Worker Permit - July 2025
Timeline
Budtender/Keyholder
La Mota
07.2025 - Current
Wax Assembler
Selmet Inc.
06.2022 - 02.2023
Personal Shopper
Instacart
07.2021 - 11.2023
High School Diploma -
Whitehall High School
Certificate - Greenhouse Management
Muskegon Career Tech Center