Erica Gonzales
Fairview,TX
Summary
Experienced with administrative support and office coordination. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Overview
25
25
years of professional experience
Work History
Office Assistant
Allen ISD- Allen TX
08.2022 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
District Social Media Coordinator/Photographer
Brownsville ISD
09.2013 - 06.2022
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
Advertising Sales Representative
Brownsville Herald
10.2001 - 09.2013
- Listened attentively to client feedback to create stronger relations and shape business.
- Made outbound calls to existing customers to upsell advertising packages.
- Helped customers in determining design and layout of sold and spec ads.
- Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Advertising Sales Assistant
Valley Morning Star
10.2000 - 10.2001
- Supported sales team members by coordinating schedules and organizing meetings with potential clients, increasing productivity and driving sales efforts forward.
- Assisted account managers with day-to-day tasks including proofreading ads'' copy before publication.
Education
La Feria High School
La Feria, TX05-1998
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Administrative support
- Resourceful
- Prioritizing work
- Office management
- Professional and mature
- Front office management
- Relationship building
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Office Assistant
Allen ISD- Allen TX
08.2022 - Current
District Social Media Coordinator/Photographer
Brownsville ISD
09.2013 - 06.2022
Advertising Sales Representative
Brownsville Herald
10.2001 - 09.2013
Advertising Sales Assistant
Valley Morning Star
10.2000 - 10.2001
La Feria High School
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