Erica Haley
Stockdale
Summary
Dynamic and results-oriented professional with extensive experience in office administration and customer service, notably at Stockdale ISD. Excelled in organization and schedule management, alongside expert skin analysis and microdermabrasion, enhancing client satisfaction and operational efficiency. Demonstrated strong communication skills and a knack for exceeding performance targets through innovative strategies and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Superintendent Secretary
Stockdale ISD
02.2022 - 05.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
Esthetician
Glam House Aesthetics
06.2021 - 09.2021
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Discussed procedures and treatment options with clients.
- Handled busy schedules and stayed on top of key deadlines.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Education
High School Diploma -
Samuel Clemens
Schertz05-2013
Skills
- Customer service
- Office administration
- Organization
- Appointment scheduling
- Sales support
- Schedule management
- Strong communication skills
- Microdermabrasion expertise
- Anti-aging treatments
- HydraFacials
- Expert skin analysis
- Product recommendation expertise
Timeline
Superintendent Secretary
Stockdale ISD
02.2022 - 05.2024
Esthetician
Glam House Aesthetics
06.2021 - 09.2021
High School Diploma -
Samuel Clemens
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