Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Interests
Timeline

Erica Harless

Be kind, for everyone you meet is fighting a hard battle.
Plato

Summary

Experienced healthcare professional with over 10 years of experience supporting patients and healthcare teams. Experienced in medical billing and coding, insurance processes, and patient advocacy. Empathetic, resilient, and service-driven with a passion for providing compassionate care and support to those in need.

Overview

17
17
years of professional experience

Work History

Home Health Aide

Self-employed
11.2016 - 01.2023
  • Documented services provided, patient condition, and changes in patient behavior
  • Kept household clean and organized, ran errands, and prepared and served meals
  • Provided in-home personal care services and maintained a safe, secure, and healthy environment.

Custodian

Centre College Dorms
02.2016 - 10.2016
  • Emptied trash cans and recycling bins to keep dorm rooms clean and free of germs.
  • Checked in and stocked inventory throughout facility.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.

Janitor

Garrard County High School
08.2010 - 10.2016
  • Maintained cleanliness and sanitation of classrooms, hallways, restrooms, and entry ways.
  • Assisted setup and breakdown for school events and games.
  • Maintained floor cleaning and waxing equipment throughout summer break.

Optician Technician

Dr. Kowalik, Dobbins, and Mayes OD
11.2005 - 07.2010
  • Conducted comprehensive vision, stereo, and color exams, performed visual acuity, GTX, OCT; measured pupillary distance; assisted in patient's dilation drops; tonometry.
  • Instructed patients on contact lens care, proper insertion, and removal. Minor eyeglass repair and adjustments.
  • Facilitated seamless transitions between optometry office visits by efficiently handling paperwork, payments, and insurance verification processes.
  • Transitioned paper files to electronic health records system.

Education

Associate in medical billing and coding -

Ultimate Medical Academy
08.2024

Skills

  • Revenue cycle optimization
  • Coordinated patient care
  • Patient management operations
  • Proficient in medical terminology
  • Human anatomy and physiology knowledge
  • Regulatory compliance knowledge
  • Proficient in CPT and HCPCS coding
  • Skilled in utilizing Microsoft and additional software applications
  • Analytical problem-solving
  • Active listening skills
  • Strong verbal skills
  • Strong observational skills
  • EMR/EHR implementation expertise

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursCompany CultureHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingCareer advancement

Interests

Journaling

Jewelry design

Outdoors and gardening

Timeline

Home Health Aide - Self-employed
11.2016 - 01.2023
Custodian - Centre College Dorms
02.2016 - 10.2016
Janitor - Garrard County High School
08.2010 - 10.2016
Optician Technician - Dr. Kowalik, Dobbins, and Mayes OD
11.2005 - 07.2010
Ultimate Medical Academy - Associate in medical billing and coding,

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